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Passenger complaint about other passengers standing in the aisle while smoking and flight crew turning off the seatbelt sign before the aircraft reached the gate.
| Attributes | |
| ACN | 82551 |
| Time | |
| Date | 198802 |
| Day | Tue |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : iah |
| State Reference | TX |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | Medium Large Transport, Low Wing, 2 Turbojet Eng |
| Flight Phase | ground other : taxi |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | Other |
| Function | observation : passenger |
| ASRS Report | 82551 |
| Events | |
| Anomaly | non adherence : far |
| Independent Detector | other other : unspecified |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | Other |
| Supplementary | |
| Primary Problem | Flight Crew Human Performance |
| Air Traffic Incident | Pilot Deviation |
Narrative:
In 2/88 I was a passenger on air carrier flight from acapulco to hou and the following events took place. Passenger were allowed to mill around the rear of the aircraft and smoke in the aisles (these passenger were not in line to use the restrooms). As we were taxiing to the jetway, the plane stopped some 20' away. The pilot turned off the seatbeat sign and the passenger immediately got out of their seats and began to get their carry on luggage. The pilot then pulled to the jetway with passenger standing in the aisles.
Original NASA ASRS Text
Title: PASSENGER COMPLAINT ABOUT OTHER PASSENGERS STANDING IN THE AISLE WHILE SMOKING AND FLT CREW TURNING OFF THE SEATBELT SIGN BEFORE THE ACFT REACHED THE GATE.
Narrative: IN 2/88 I WAS A PAX ON ACR FLT FROM ACAPULCO TO HOU AND THE FOLLOWING EVENTS TOOK PLACE. PAX WERE ALLOWED TO MILL AROUND THE REAR OF THE ACFT AND SMOKE IN THE AISLES (THESE PAX WERE NOT IN LINE TO USE THE RESTROOMS). AS WE WERE TAXIING TO THE JETWAY, THE PLANE STOPPED SOME 20' AWAY. THE PLT TURNED OFF THE SEATBEAT SIGN AND THE PAX IMMEDIATELY GOT OUT OF THEIR SEATS AND BEGAN TO GET THEIR CARRY ON LUGGAGE. THE PLT THEN PULLED TO THE JETWAY WITH PAX STANDING IN THE AISLES.
Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.