Narrative:

At about xa:oo local time, I called charlotte-douglas clearance (from butler aviation ramp) and received my IFR clearance. I was told to use the charlotte-douglas 4 departure. I could not find that departure, so I had him read it to me. I then called ground and taxied to runway 36R. I did my runup and contacted tower when ready for takeoff. When I was cleared, I took off, and shortly after, tower instructed me to turn left on course. He then switched me over to departure. Departure told me to fly heading 050 degree. I did that and shortly after a voice on the radio (I don't know if it was tower or departure, I assumed departure) told me I disobeyed the tower's instructions. He said I was supposed to turn right on course, not left. At that time I wasn't 100% sure if tower said right or left. Contributing factors: one thing I did not like was clearance delivery requesting pilots not to read back IFR clearance. Tower control also talked very fast and mumbled, but I felt I understood everything that was said. The radio persons at charlotte were not pleasant to talk to at all. They were very rude, when I would ask them to repeat something. Being a little upset about what the tower had said, I ended up going to 5500' instead of 5000' when departure instructed me to go from 3000' to 5000'. I quickly went back to 5000' and leveled off.

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Original NASA ASRS Text

Title: GA SMA TRK DEVIATION ON INITIAL CLIMB THEN DISTR FROM TRK DEVIATION CAUSED ALT OVERSHOOT.

Narrative: AT ABOUT XA:OO LOCAL TIME, I CALLED CHARLOTTE-DOUGLAS CLRNC (FROM BUTLER AVIATION RAMP) AND RECEIVED MY IFR CLRNC. I WAS TOLD TO USE THE CHARLOTTE-DOUGLAS 4 DEP. I COULD NOT FIND THAT DEP, SO I HAD HIM READ IT TO ME. I THEN CALLED GND AND TAXIED TO RWY 36R. I DID MY RUNUP AND CONTACTED TWR WHEN READY FOR TKOF. WHEN I WAS CLRED, I TOOK OFF, AND SHORTLY AFTER, TWR INSTRUCTED ME TO TURN L ON COURSE. HE THEN SWITCHED ME OVER TO DEP. DEP TOLD ME TO FLY HDG 050 DEG. I DID THAT AND SHORTLY AFTER A VOICE ON THE RADIO (I DON'T KNOW IF IT WAS TWR OR DEP, I ASSUMED DEP) TOLD ME I DISOBEYED THE TWR'S INSTRUCTIONS. HE SAID I WAS SUPPOSED TO TURN R ON COURSE, NOT L. AT THAT TIME I WASN'T 100% SURE IF TWR SAID R OR L. CONTRIBUTING FACTORS: ONE THING I DID NOT LIKE WAS CLRNC DELIVERY REQUESTING PLTS NOT TO READ BACK IFR CLRNC. TWR CTL ALSO TALKED VERY FAST AND MUMBLED, BUT I FELT I UNDERSTOOD EVERYTHING THAT WAS SAID. THE RADIO PERSONS AT CHARLOTTE WERE NOT PLEASANT TO TALK TO AT ALL. THEY WERE VERY RUDE, WHEN I WOULD ASK THEM TO REPEAT SOMETHING. BEING A LITTLE UPSET ABOUT WHAT THE TWR HAD SAID, I ENDED UP GOING TO 5500' INSTEAD OF 5000' WHEN DEP INSTRUCTED ME TO GO FROM 3000' TO 5000'. I QUICKLY WENT BACK TO 5000' AND LEVELED OFF.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.