Narrative:

Had a system 'a' hydraulic failure as we taxied on to runway 27R at billings for departure. We explained to tower that we wanted to taxi clear of the runway and return to the gate and that once clear of the runway that we would need to be towed. The billings tower and ground control were first rate in their handling of us and were most cooperative. I just wish that tower and ground controllers were better educated in aircraft systems so that they could better anticipate our needs and actions, thereby giving themselves the ability to better control inbound and outbound traffic. Perhaps, a general course, taught by airline pilots at the FAA academy, relating to airliner type system emergencys and abnormal procedures should be taught to new controllers. Interface -- that's the answer.

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Original NASA ASRS Text

Title: ACR LGT HYDRAULIC SYSTEM FAILURE AS ACFT WAS TAXIED INTO POSITION FOR TKOF. RETURNED TO GATE.

Narrative: HAD A SYSTEM 'A' HYDRAULIC FAILURE AS WE TAXIED ON TO RWY 27R AT BILLINGS FOR DEP. WE EXPLAINED TO TWR THAT WE WANTED TO TAXI CLEAR OF THE RWY AND RETURN TO THE GATE AND THAT ONCE CLEAR OF THE RWY THAT WE WOULD NEED TO BE TOWED. THE BILLINGS TWR AND GND CTL WERE FIRST RATE IN THEIR HANDLING OF US AND WERE MOST COOPERATIVE. I JUST WISH THAT TWR AND GND CTLRS WERE BETTER EDUCATED IN ACFT SYSTEMS SO THAT THEY COULD BETTER ANTICIPATE OUR NEEDS AND ACTIONS, THEREBY GIVING THEMSELVES THE ABILITY TO BETTER CTL INBOUND AND OUTBOUND TFC. PERHAPS, A GENERAL COURSE, TAUGHT BY AIRLINE PLTS AT THE FAA ACADEMY, RELATING TO AIRLINER TYPE SYSTEM EMERS AND ABNORMAL PROCEDURES SHOULD BE TAUGHT TO NEW CTLRS. INTERFACE -- THAT'S THE ANSWER.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.