Narrative:

At the ftw hub we combine flight data after 8 pm. Due to staffing is now common to see the position combined starting at 2 pm. Today we had hold time in excess of 12 minutes; we lost 41 calls and delayed some e-notams being entered by 20 minutes. Being that flight data handles NOTAM's and IFR clearances this is unacceptable. I am concerned this is becoming a safety issue.

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Original NASA ASRS Text

Title: FTW FSS expressed concern regarding the combining of positions because of staffing shortages resulting in negative impacts on daily required operations.

Narrative: At the FTW HUB we combine flight data after 8 pm. Due to staffing is now common to see the position combined starting at 2 pm. Today we had hold time in excess of 12 minutes; we lost 41 calls and delayed some E-NOTAMS being entered by 20 minutes. Being that flight data handles NOTAM's and IFR clearances this is unacceptable. I am concerned this is becoming a safety issue.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.