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An EMB170 flight attendant reported that an intoxicated passenger was boarded by a gate agent who acknowledged that the passenger appeared and acted intoxicated before boarding. The passenger was removed after the flight deck and cabin crew intervened.
| Attributes | |
| ACN | 900885 |
| Time | |
| Date | 201007 |
| Local Time Of Day | 1801-2400 |
| Aircraft 1 | |
| Make Model Name | EMB ERJ 170/175 ER&LR |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant In Charge |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural FAR Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
After passengers were boarded; the gate agent told me that the passengers in xa and xxa appeared intoxicated and were loud and swearing in the gate area. I asked her why they were on board then and notified the flight attendant B and pilots. Flight attendant B said the passenger in xxa smelled of alcohol and gave her a hard time about stowing his luggage and his pants were partially down in the back. As a crew; we decided to have the passenger in xxa removed for his own safety and the captain and first officer told the gate agent to remove him. She proceeded to get her supervisor; and the passenger was removed. The captain also made a PA announcement regarding the flight attendant's role in safety and reminded passengers to follow our instructions. Of course this incident added to our already late departure time due to our previous flight's arrival time and having to change gates clear across the airport.
Original NASA ASRS Text
Title: An EMB170 Flight Attendant reported that an intoxicated passenger was boarded by a Gate Agent who acknowledged that the passenger appeared and acted intoxicated before boarding. The passenger was removed after the flight deck and cabin crew intervened.
Narrative: After passengers were boarded; the Gate Agent told me that the passengers in XA and XXA appeared intoxicated and were loud and swearing in the gate area. I asked her why they were on board then and notified the Flight Attendant B and pilots. Flight Attendant B said the passenger in XXA smelled of alcohol and gave her a hard time about stowing his luggage and his pants were partially down in the back. As a crew; we decided to have the passenger in XXA removed for his own safety and the Captain and First Officer told the Gate Agent to remove him. She proceeded to get her Supervisor; and the passenger was removed. The Captain also made a PA announcement regarding the flight attendant's role in safety and reminded passengers to follow our instructions. Of course this incident added to our already late departure time due to our previous flight's arrival time and having to change gates clear across the airport.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.