37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 909168 |
Time | |
Date | 201009 |
Local Time Of Day | 0601-1200 |
Place | |
Locale Reference | ZZZ.ARTCC |
State Reference | US |
Aircraft 1 | |
Make Model Name | EMB ERJ 170/175 ER&LR |
Operating Under FAR Part | Part 121 |
Flight Phase | Cruise |
Flight Plan | IFR |
Component | |
Aircraft Component | Cockpit Door |
Person 1 | |
Function | Flight Attendant (On Duty) |
Qualification | Flight Attendant Current |
Events | |
Anomaly | Aircraft Equipment Problem Less Severe |
Narrative:
During flight; after our service; we opened the cockpit door to give the pilots some food; and when they unlocked and opened the door; it fell off. The first officer came out and tried to fix it; but it couldn't be fixed. There were only about 26 people on our plane; and only 4 in first class; so we secured the door in row 20 and didn't let anyone use the forward lavatory or come forward of row 4. We also told the first class passengers they had to use the aft lavatory if they needed to use the restroom. The pilots contacted the company and they said to continue the flight and the pilots put the extra jumpseat out as a barrier. We also made sure one of us was in the front of the plane at all times for the duration of the flight. The rest of the flight went normally.
Original NASA ASRS Text
Title: ERJ170 Flight Attendant reports the cockpit door falling off its hinges when it is opened in flight. Attempts to remount it by the First Officer are unsuccessful.
Narrative: During flight; after our service; we opened the cockpit door to give the pilots some food; and when they unlocked and opened the door; it fell off. The First Officer came out and tried to fix it; but it couldn't be fixed. There were only about 26 people on our plane; and only 4 in first class; so we secured the door in Row 20 and didn't let anyone use the forward lavatory or come forward of row 4. We also told the First Class passengers they had to use the aft lavatory if they needed to use the restroom. The pilots contacted the company and they said to continue the flight and the pilots put the extra jumpseat out as a barrier. We also made sure one of us was in the front of the plane at all times for the duration of the flight. The rest of the flight went normally.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.