Narrative:

After the shutdown checklist was completed I stepped back into the cabin. The a F/a said 'the girt bar is broken it needs to be written up' as she pointed to the 1R door. I asked the lead to better explain to me what was wrong with the girt bar. She said that the bar was loose when it was stowed in the disarmed position. She said that when the C flight attendant armed the door she noticed that one end of the girt bar was resting on the floor not in its retaining clip. After arrival at the gate when the 1R slide was disarmed; the C flight attendant; realized that the girt bar retaining clips were not holding the girt bar as firmly as usual. She surmised that the loose clips were the reason that the girt bar was not in its proper position at departure. She then reported the discrepancy to the a flight attendant. After gaining a better understanding of the problem; I examined the 1L girt bar and its retaining clips. When compared to the 1L girt bar; the 1R girt bar was noticeably less secure in its retaining clips. I felt that the C flight attendant had made a reasonable observation; it appeared that the clips on the 1R door could easily be the first link in an error chain that leads to an inadvertent slide deployment. I placed a write up in the log. I then called the dispatcher and asked for maintenance control because I had a write up in the log. This is per procedure as this is a contract maintenance station. I told the maintenance control technician my name and where I was; the technician did not give me his name or I did not hear his name. At any rate; I read him the write up as it appeared in the log. All of this is per company procedures as outlined in the fom. I explained the C flight attendant's report to the technician; at this point he became very agitated. He stated that the aircraft would have to be ferried out to a maintenance base because a slide pack was not available. He asked me if I was taking the plane out in the morning; I said I didn't know as there where 2 other 737's on the ramp. He went on to accuse me of flying a non-airworthy plane. I told him that I didn't appreciate his tone with me and that I followed company procedures. He then stated that I had not properly briefed the flight attendants. Again; my flight attendant briefing was per company procedures and I wondered how this guy new about my briefing since he was not there when I gave it. At this point I concluded the phone call; advised the ramp agent that there was a write up in the book and I deplaned. I found the maintenance control technician's attitude to be extremely unprofessional. I followed company procedures yet he made accusations and insinuations that I found completely inappropriate. A safety issue had been brought to my attention; I could not and would not just ignore the issue.

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Original NASA ASRS Text

Title: B737 Captain is admonished by a Maintenance Control Technician for a log entry at a non-maintenance station. The 1R door slide girt bar was reported loose in its' stowage clips by the lead Flight Attendant after arrival.

Narrative: After the shutdown checklist was completed I stepped back into the cabin. The A F/A said 'the girt bar is broken it needs to be written up' as she pointed to the 1R door. I asked the lead to better explain to me what was wrong with the girt bar. She said that the bar was loose when it was stowed in the disarmed position. She said that when the C Flight Attendant armed the door she noticed that one end of the girt bar was resting on the floor not in its retaining clip. After arrival at the gate when the 1R slide was disarmed; the C Flight Attendant; realized that the girt bar retaining clips were not holding the girt bar as firmly as usual. She surmised that the loose clips were the reason that the girt bar was not in its proper position at departure. She then reported the discrepancy to the A Flight Attendant. After gaining a better understanding of the problem; I examined the 1L girt bar and its retaining clips. When compared to the 1L girt bar; the 1R girt bar was noticeably less secure in its retaining clips. I felt that the C Flight Attendant had made a reasonable observation; it appeared that the clips on the 1R door could easily be the first link in an error chain that leads to an inadvertent slide deployment. I placed a write up in the Log. I then called the Dispatcher and asked for Maintenance Control because I had a write up in the Log. This is per procedure as this is a contract maintenance station. I told the Maintenance Control technician my name and where I was; the technician did not give me his name or I did not hear his name. At any rate; I read him the write up as it appeared in the Log. All of this is per company procedures as outlined in the FOM. I explained the C Flight Attendant's report to the technician; at this point he became very agitated. He stated that the aircraft would have to be ferried out to a maintenance base because a slide pack was not available. He asked me if I was taking the plane out in the morning; I said I didn't know as there where 2 other 737's on the ramp. He went on to accuse me of flying a non-airworthy plane. I told him that I didn't appreciate his tone with me and that I followed company procedures. He then stated that I had not properly briefed the Flight Attendants. Again; my Flight Attendant briefing was per company procedures and I wondered how this guy new about my briefing since he was not there when I gave it. At this point I concluded the phone call; advised the ramp agent that there was a write up in the book and I deplaned. I found the Maintenance Control technician's attitude to be extremely unprofessional. I followed company procedures yet he made accusations and insinuations that I found completely inappropriate. A safety issue had been brought to my attention; I could not and would not just ignore the issue.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.