Attempts by ground and flight personnel to work around the failure of load planners to provide new t...

Narrative:

We waited after departure time for the weight and balance data. The plane was already loaded from the previous day. Called for it several times. Response was they had contacted the weight and balance department and were waiting to hear from them when it would be ready. Finally after about 20 minutes past departure time; they called us and said they could only find the weight and balance from the previous day (we had the same plane). They said nothing had changed from the previous day. Nothing had been added or taken off the plane; would it be ok if they copied the weight and balance and presented it to us? We said sure. They brought it out; we made pen and ink changes for the different flight number and one less flight crew from the previous day and asked him to copy it. He returned to the plane with the copy and we departed. A while later while in flight; dispatch contacted us via ACARS and said we were given the wrong weight and balance and gave us the new numbers.

Original NASA ASRS Text

Title: Attempts by ground and flight personnel to work around the failure of load planners to provide new takeoff data for the MD-11 flight proved invalid as the takeoff was made with incorrect data.

Narrative: We waited after departure time for the weight and balance data. The plane was already loaded from the previous day. Called for it several times. Response was they had contacted the weight and balance department and were waiting to hear from them when it would be ready. Finally after about 20 minutes past departure time; they called us and said they could only find the weight and balance from the previous day (we had the same plane). They said nothing had changed from the previous day. Nothing had been added or taken off the plane; would it be OK if they copied the weight and balance and presented it to us? We said sure. They brought it out; we made pen and ink changes for the different flight number and one less flight crew from the previous day and asked him to copy it. He returned to the plane with the copy and we departed. A while later while in flight; Dispatch contacted us via ACARS and said we were given the wrong weight and balance and gave us the new numbers.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	922050
Time
Date	201012
Local Time Of Day	0001-0600
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Light	Night
Aircraft 1
Make Model Name	MD-11
Operating Under FAR Part	Part 121
Flight Phase	Parked
Route In Use	None
Flight Plan	IFR
Person 1
Function	Captain Pilot Not Flying
Qualification	Flight Crew Air Transport Pilot (ATP)
Person 2
Function	First Officer Pilot Flying
Events
Anomaly	Deviation - Procedural Published Material / Policy Deviation - Procedural Weight And Balance

Attempts by ground and flight personnel to work around the failure of load planners to provide new takeoff data for the md-11 flight proved invalid as the takeoff was made with incorrect data.