L30 controller described a near conflict event when a RNAV departure aircraft failed to adhere to pu...

Narrative:

Aircraft X departed runway 19 on the SHEAD7 departure. He called up climbing to FL190; and was told radar contact. Less than 3 miles south of the runway; aircraft X was showing 10;300 MSL. Daggett controller verified altitude. Air carrier Y was descending on the arrival to 9;000 MSL; with aircraft X less than 3 miles in front. Daggett controller turned aircraft X to a heading of 180 to avoid further traffic and advised him of the altitude restriction. Aircraft X was given number for pilot deviation. Recommendation; climbing to FL190 via the departure is a new procedure at las. Aircraft are calling climbing to 7;000; the hold-down restriction at roppr; climbing to FL190; and on occasion climbing to other various altitudes. The latest effort to ensure aircraft are climbing correctly is to issue pre departure clearance clearance using the phrase 'comply with restrictions.' aircraft X received this clearance and still disregarded the altitude restriction. To prevent this occurrence; departure controllers can reiterate climb with restrictions on initial contact; but this seems redundant. Educating pilots on RNAV procedures may be necessary to ensure understanding across the board.

Original NASA ASRS Text

Title: L30 Controller described a near conflict event when a RNAV departure aircraft failed to adhere to published crossing restrictions on the SHEAD7 RNAV SID.

Narrative: ACFT X departed Runway 19 on the SHEAD7 departure. He called up climbing to FL190; and was told RADAR contact. Less than 3 miles South of the runway; ACFT X was showing 10;300 MSL. Daggett Controller verified altitude. ACR Y was descending on the arrival to 9;000 MSL; with ACFT X less than 3 miles in front. Daggett Controller turned ACFT X to a heading of 180 to avoid further traffic and advised him of the altitude restriction. ACFT X was given number for pilot deviation. Recommendation; climbing to FL190 via the departure is a new procedure at LAS. Aircraft are calling climbing to 7;000; the hold-down restriction at ROPPR; climbing to FL190; and on occasion climbing to other various altitudes. The latest effort to ensure aircraft are climbing correctly is to issue PDC clearance using the phrase 'comply with restrictions.' ACFT X received this clearance and still disregarded the altitude restriction. To prevent this occurrence; departure controllers can reiterate climb with restrictions on initial contact; but this seems redundant. Educating pilots on RNAV procedures may be necessary to ensure understanding across the board.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	934438
Time
Date	201102
Local Time Of Day	0001-0600
Place
Locale Reference	L30.TRACON
State Reference	NV
Aircraft 1
Make Model Name	Citationjet (C525/C526) - CJ I / II / III / IV
Flight Phase	Climb
Route In Use	SID SHEAD7
Flight Plan	IFR
Aircraft 2
Make Model Name	Airbus Industrie Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	Descent
Flight Plan	IFR
Person 1
Function	Handoff / Assist
Qualification	Air Traffic Control Fully Certified
Person 2
Function	Approach
Qualification	Air Traffic Control Fully Certified
Events
Anomaly	Conflict Airborne Conflict Deviation - Altitude Overshoot

L30 controller described a near conflict event when a RNAV departure aircraft failed to adhere to published crossing restrictions on the SHEAD7 RNAV SID.