Narrative:

While instructing a recurrent class of pilots on how to remove type III emergency exits on a dhc-8 Q200; we found that on this particular aircraft we were unable to open either the left or right emergency exit from the outside; in the manner in which they are supposed to be removed or opened. A small button marked with the word 'push'; is supposed to be pushed in and a lever/release will then spring out from the exit. With this lever in the 'out' position a pilot can pull down on it and the emergency exit will release from the fuselage and fall into the airplane. If this release lever is jammed; then the pilots cannot complete their emergency evacuation procedure and ultimately passengers could be stuck in the aircraft with no way out. Upon discovering this I asked the mechanics to give me the aircraft logbook; so I could note these discrepancies in it. I was told they could not find it and that they would write the inoperative emergency exits up themselves and put in a work order for them. I did not see this happen; but that is not to say that it did not. Before my recurrent class the right type III exit was eventually fixed by a mechanic and we were able to complete our training. I never saw the left type III emergency exit get fixed.I believe the emergency exits need routine operation to assure their functionality.

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Original NASA ASRS Text

Title: While providing recurrent emergency exit training for a group of pilots; the Instructor/Captain/Reporter found both left and right type III emergency exits inoperable from the outside.

Narrative: While instructing a recurrent class of pilots on how to remove type III emergency exits on a DHC-8 Q200; we found that on this particular aircraft we were unable to open either the left or right emergency exit from the outside; in the manner in which they are supposed to be removed or opened. A small button marked with the word 'push'; is supposed to be pushed in and a lever/release will then spring out from the exit. With this lever in the 'out' position a pilot can pull down on it and the emergency exit will release from the fuselage and fall into the airplane. If this release lever is jammed; then the pilots cannot complete their emergency evacuation procedure and ultimately passengers could be stuck in the aircraft with no way out. Upon discovering this I asked the mechanics to give me the aircraft logbook; so I could note these discrepancies in it. I was told they could not find it and that they would write the inoperative emergency exits up themselves and put in a work order for them. I did not see this happen; but that is not to say that it did not. Before my recurrent class the right type III exit was eventually fixed by a mechanic and we were able to complete our training. I never saw the left type III emergency exit get fixed.I believe the emergency exits need routine operation to assure their functionality.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.