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A line inspector instructor reports that a maintenance bulletin was not adequate enough for their line lead mechanics; mechanics and inspectors to understand the differences between the old and new policies and procedures expected of them under the general maintenance manual (gmm) since the merger of their air carrier.
| Attributes | |
| ACN | 977392 |
| Time | |
| Date | 201110 |
| Local Time Of Day | 0601-1200 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | No Aircraft |
| Person 1 | |
| Function | Inspector Instructor |
| Qualification | Maintenance Powerplant Maintenance Airframe |
| Events | |
| Anomaly | No Specific Anomaly Occurred All Types |
Narrative:
Company maintenance and engineering (M/east) bulletin is too little information; which is too late for most of carrier xs merged technicians. This M/east bulletin is describing a whole new inspection process for merged air carriers X and Y that should have been covered in the general maintenance manual (gmm) course [that explains the differences in the inspection process]. I was told that some [maintenance] stations were not even allowed to mention the fact that this new [inspection] process was coming. When I read the cover letter [of the M/east bulletin]; it was obviously written by an employee of air carrier Y familiar with the current program they have. Well; we have never had this type of inspection program; and this is all new to carrier xs technicians. [The new inspection process] needs more training than this M/east bulletin can possibly provide.
Original NASA ASRS Text
Title: A Line Inspector Instructor reports that a Maintenance Bulletin was not adequate enough for their Line Lead mechanics; mechanics and inspectors to understand the differences between the old and new Policies and Procedures expected of them under the General Maintenance Manual (GMM) since the merger of their Air Carrier.
Narrative: Company Maintenance and Engineering (M/E) Bulletin is too little information; which is too late for most of Carrier Xs merged Technicians. This M/E Bulletin is describing a whole new Inspection process for merged Air Carriers X and Y that should have been covered in the General Maintenance Manual (GMM) course [that explains the differences in the Inspection process]. I was told that some [Maintenance] stations were not even allowed to mention the fact that this new [Inspection] process was coming. When I read the cover letter [of the M/E Bulletin]; it was obviously written by an employee of Air Carrier Y familiar with the current program they have. Well; we have never had this type of Inspection program; and this is all new to Carrier Xs technicians. [The new Inspection process] needs more training than this M/E Bulletin can possibly provide.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.