ZAU controller reported an unauthorized airspace entry event when C90 failed to accept a hand off ro...

Narrative:

I was working the bearz sector. We were using the watsn 1 arrival. An E145 was at about at hulls and C90 had not taken the hand off. We have an ongoing problem with C90 not taking hand offs in a timely manner. I called C90 for the hand off and they were very slow in answering the line. When they did answer they said the aircraft was not handing off to them. I showed the aircraft handing off to the right sector. The aircraft ahead and behind the E145 showed the same hand off info and C90 took the hand offs with no problem. By the time I made the hand off on the E145 the target was inside C90 airspace. I think we should stop using the watsn 1 until the problems with C90 are fixed. It has been a known problem for as long as we have used the watsn arrival.

Original NASA ASRS Text

Title: ZAU Controller reported an unauthorized airspace entry event when C90 failed to accept a hand off routed via the WATSN Arrival. The reporter indicated that this same problem has existed since the WATSN route was initiated.

Narrative: I was working the Bearz Sector. We were using the WATSN 1 Arrival. An E145 was at about at HULLS and C90 had not taken the hand off. We have an ongoing problem with C90 not taking hand offs in a timely manner. I called C90 for the hand off and they were very slow in answering the line. When they did answer they said the aircraft was not handing off to them. I showed the aircraft handing off to the right sector. The aircraft ahead and behind the E145 showed the same hand off info and C90 took the hand offs with no problem. By the time I made the hand off on the E145 the target was inside C90 airspace. I think we should stop using the WATSN 1 until the problems with C90 are fixed. It has been a known problem for as long as we have used the WATSN arrival.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	983265
Time
Date	201112
Local Time Of Day	1201-1800
Place
Locale Reference	ZAU.ARTCC
State Reference	IL
Aircraft 1
Make Model Name	EMB ERJ 145 ER&LR
Operating Under FAR Part	Part 121
Flight Phase	Cruise
Route In Use	STAR WATSN 1
Flight Plan	IFR
Person 1
Function	Enroute
Qualification	Air Traffic Control Fully Certified
Events
Anomaly	ATC Issue All Types Airspace Violation All Types

ZAU controller reported an unauthorized airspace entry event when C90 failed to accept a hand off routed via the watsn arrival. The reporter indicated that this same problem has existed since the watsn route was initiated.