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ZJX controller voiced concern regarding the automatic hand off function noting the handoffs are directed to the incorrect receiving sectors dependent upon routing anomalies.
| Attributes | |
| ACN | 985256 |
| Time | |
| Date | 201112 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | ZJX.ARTCC |
| State Reference | FL |
| Aircraft 1 | |
| Make Model Name | B767-300 and 300 ER |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Person 1 | |
| Function | Enroute |
| Qualification | Air Traffic Control Fully Certified |
| Events | |
| Anomaly | ATC Issue All Types |
Narrative:
The aircraft was given a bad route from a previous center. The aircraft was correctly flashed to mia center. The automation was wrong and showed the aircraft on a different route into mia airspace. This caused the aircraft to flash to the incorrect sector. The aircraft should have flashed to the boyle/sebring sector; but mia's host showed it on a different route. This should never happen. The automated routes should not be the ones that decide where an aircraft is flashed. This is an automation problem and needs to be fixed. Along with the automation problem with the fisel arrival we keep having deviations with. Fix the automation that automatically shows an aircraft on the preferred route; when in fact the aircraft might be on a bad route. If this aircraft would have flashed to the correct sector that the aircraft was routed; the mia boyle sector would have seen the aircraft and called. This would have been avoided if the host did its job correctly.
Original NASA ASRS Text
Title: ZJX Controller voiced concern regarding the automatic hand off function noting the handoffs are directed to the incorrect receiving sectors dependent upon routing anomalies.
Narrative: The aircraft was given a bad route from a previous center. The aircraft was correctly flashed to MIA Center. The automation was wrong and showed the aircraft on a different route into MIA airspace. This caused the aircraft to flash to the incorrect sector. The aircraft should have flashed to the Boyle/Sebring Sector; but MIA's host showed it on a different route. This should never happen. The automated routes should not be the ones that decide where an aircraft is flashed. This is an automation problem and needs to be fixed. Along with the automation problem with the Fisel arrival we keep having deviations with. Fix the automation that automatically shows an aircraft on the preferred route; when in fact the aircraft might be on a bad route. If this aircraft would have flashed to the correct sector that the aircraft was routed; The MIA Boyle Sector would have seen the aircraft and called. This would have been avoided if the host did its job correctly.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.