B757 flight attendant reports a jammed rear entry door during gate arrival and attempted disarming. ...

Narrative:

After the announcement was made by me to disarm doors and crosscheck standby for interphone confirmation; I made the call. Door 1 and 2 were confirmed as disarmed and crosschecked; but door 4 indicated that 4 right was disarmed but 4 left was jammed with all arming indicators showing disarmed. I notified the cockpit of the jamming and it was written up for maintenance. When the mechanic got on board he indicated that the door was already open. It was discovered that door 4 right was written up as jammed. Door 4 right was the door that was opened by catering. The door that was jammed was actually 4 left. We left the door once mechanics were on board to fix the problem.

Original NASA ASRS Text

Title: B757 Flight Attendant reports a jammed rear entry door during gate arrival and attempted disarming. When mechanics arrive it is discovered that the wrong door may have been written up in the maintenance log.

Narrative: After the announcement was made by me to disarm doors and crosscheck standby for interphone confirmation; I made the call. Door 1 and 2 were confirmed as disarmed and crosschecked; but door 4 indicated that 4 right was disarmed but 4 left was jammed with all arming indicators showing disarmed. I notified the cockpit of the jamming and it was written up for maintenance. When the Mechanic got on board he indicated that the door was already open. It was discovered that door 4 right was written up as jammed. Door 4 right was the door that was opened by catering. The door that was jammed was actually 4 left. We left the door once mechanics were on board to fix the problem.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	986906
Time
Date	201201
Place
Locale Reference	ZZZ.Airport
State Reference	US
Aircraft 1
Make Model Name	B757-200
Operating Under FAR Part	Part 121
Flight Phase	Parked
Component
Aircraft Component	Exterior Pax/Crew Door
Person 1
Function	Flight Attendant (On Duty) Flight Attendant In Charge
Qualification	Flight Attendant Current
Events
Anomaly	Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy

B757 flight attendant reports a jammed rear entry door during gate arrival and attempted disarming. When mechanics arrive it is discovered that the wrong door may have been written up in the maintenance log.