Narrative:

Basically since the new director of maintenance (dom) spot was assigned; he has pushed maintenance personnel to their breaking point in the form of rushing the work on aircraft and threatening that if the aircraft doesn't make it out in his time frame 'heads will roll'; meaning whoever is involved will be fired. Case in point we have had two instances where the thrust reverser hydraulic control unit (hcu) lockout pin was left in the aircraft causing the thrust reverser not to deploy on landing. Mr. X came in during the first instance; (I was there); and rushed aircraft maintenance technician X; (amt) to hurry and finish the work he was performing on a V2500 engine #5 oil bearing job card; and in hurrying amt X forgot the lockout pin. Honestly; I cannot remember the last time a hcu lockout pin was left on the aircraft before this dom arrived. All the maintenance personal were and are fearful for their jobs; making a less than desirable place to work as well as asking for an accident or mistake to be made. I know there would be more of these safety reports filed if the mechanics were made aware that our air carrier is interested in hearing of any possible safety problems they encounter as well as assuring the mechanics there will be no negative actions taken against the mechanics for filing a safety report.we are constantly being rushed to hurry and work on aircraft; problem is sometimes we are given unrealistic time frames. I understand the need for aircraft to fly as quickly as possible; but not to the point of rushing people beyond their means. I suggest a meeting from upper management with all company maintenance bases and advise them of the importance of notifying the safety department when they feel something is being performed in an unsafe manner. Also need to let personnel know there will be no negative actions taken against personnel for making such a notification as long as the guidelines set forth in the safety manual are met. Finally take a look at the time frame we are given and ensure we have adequate time to perform the job at hand without sacrificing safety.

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Original NASA ASRS Text

Title: A Maintenance Supervisor describes Air Carrier Line Maintenance environment that includes low experience mechanics; high mechanic turnovers; a Director of Maintenance (DOM) who pushes mechanics to 'rush' their work; no maintenance hangars for their aircraft resulting in engine changes that are accomplished in the rain.

Narrative: Basically since the new Director of Maintenance (DOM) spot was assigned; he has pushed maintenance personnel to their breaking point in the form of rushing the work on aircraft and threatening that if the aircraft doesn't make it out in his time frame 'heads will roll'; meaning whoever is involved will be fired. Case in point we have had two instances where the Thrust Reverser Hydraulic Control Unit (HCU) lockout pin was left in the aircraft causing the thrust reverser not to deploy on landing. Mr. X came in during the first instance; (I was there); and rushed Aircraft Maintenance Technician X; (AMT) to hurry and finish the work he was performing on a V2500 Engine #5 Oil Bearing Job Card; and in hurrying AMT X forgot the lockout pin. Honestly; I cannot remember the last time a HCU Lockout pin was left on the aircraft BEFORE this DOM arrived. All the maintenance personal were and are fearful for their jobs; making a less than desirable place to work as well as asking for an accident or mistake to be made. I know there would be more of these safety reports filed if the mechanics were made aware that our Air Carrier is interested in hearing of any possible safety problems they encounter as well as assuring the mechanics there will be no negative actions taken against the mechanics for filing a safety report.We are constantly being rushed to HURRY and work on aircraft; problem is sometimes we are given unrealistic time frames. I understand the need for aircraft to fly as quickly as possible; but not to the point of rushing people beyond their means. I suggest a meeting from upper management with ALL Company Maintenance Bases and advise them of the importance of notifying the Safety Department when they feel something is being performed in an unsafe manner. Also need to let personnel know there will be no negative actions taken against personnel for making such a notification as long as the guidelines set forth in the Safety Manual are met. Finally take a look at the time frame we are given and ensure we have adequate time to perform the job at hand without sacrificing safety.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.