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A ground crew headset; previously noted as 'giving them trouble' may have contributed to a breakdown in communication between the flight and ground crews when an engine start at a remote location at night ran amok due to uncommanded movement of the aircraft.
| Attributes | |
| ACN | 1016822 |
| Time | |
| Date | 201206 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | PHX.Airport |
| State Reference | AZ |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Interphone System |
| Person 1 | |
| Function | Captain Pilot Flying |
| Experience | Flight Crew Last 90 Days 80 Flight Crew Total 12000 Flight Crew Type 4000 |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Smoke / Fire / Fumes / Odor Ground Event / Encounter Other / Unknown |
Narrative:
Our jet was parked in remote parking. APU air was working for approximately five minutes but then quit. We requested the air start cart for a #1 engine start. During the #1 engine start ground personnel started yelling through the interphone that we were moving. With no lights in the area; we could not detect any aircraft movement; but we shut down the #1 engine when we saw smoke coming from in front of the right wing and #2 engine. Crash fire rescue equipment was notified and we shut down and left the aircraft through the air stairs.during the event; the ground person was very difficult to hear. Later; in operations; one of the ramp personnel commented that the headset had been giving them trouble in the past.
Original NASA ASRS Text
Title: A ground crew headset; previously noted as 'giving them trouble' may have contributed to a breakdown in communication between the flight and ground crews when an engine start at a remote location at night ran amok due to uncommanded movement of the aircraft.
Narrative: Our jet was parked in remote parking. APU air was working for approximately five minutes but then quit. We requested the air start cart for a #1 engine start. During the #1 engine start ground personnel started yelling through the interphone that we were moving. With no lights in the area; we could not detect any aircraft movement; but we shut down the #1 engine when we saw smoke coming from in front of the right wing and #2 engine. CFR was notified and we shut down and left the aircraft through the air stairs.During the event; the ground person was very difficult to hear. Later; in Operations; one of the ramp personnel commented that the headset had been giving them trouble in the past.
Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.