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Air carrier pilot laments the lack of reliability of the efb application provided by his company and suggests that paper charts cannot be replaced by the ipad until this situation is fixed.
| Attributes | |
| ACN | 1022557 |
| Time | |
| Date | 201207 |
| Aircraft 1 | |
| Make Model Name | Medium Large Transport |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Component | |
| Aircraft Component | Tablet |
| Person 1 | |
| Function | Pilot Not Flying |
| Experience | Flight Crew Last 90 Days 240 Flight Crew Total 17000 Flight Crew Type 8000 |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe |
Narrative:
My ipad frequently closes out of the application I am using with no action from me. I have noticed at least three occurrences in the past week at home while studying for simulator training that while scrolling through pages the application closed and required me to re-login. While traveling to the training center for the simulator; I was using my ipad to review some fom material when it closed again. This time I could not log back in due to a lack of wireless connection for authentication of my password. I was locked out of all content material for the remainder of the flight. What happens when this occurs to two pilots simultaneously after all ship sets have been removed from the aircraft? The ipad needs to have improved reliability before it is a suitably safe alternative to printed charts.
Original NASA ASRS Text
Title: Air carrier pilot laments the lack of reliability of the EFB application provided by his company and suggests that paper charts cannot be replaced by the iPad until this situation is fixed.
Narrative: My iPad frequently closes out of the application I am using with no action from me. I have noticed at least three occurrences in the past week at home while studying for simulator training that while scrolling through pages the application closed and required me to re-login. While traveling to the training center for the simulator; I was using my iPad to review some FOM material when it closed again. This time I could not log back in due to a lack of wireless connection for authentication of my password. I was locked out of all content material for the remainder of the flight. What happens when this occurs to two pilots simultaneously after all ship sets have been removed from the aircraft? The iPad needs to have improved reliability before it is a suitably safe alternative to printed charts.
Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.