Atl controller described a conflict involving a 'ramp controller' area alleging the ramp controller ...

Narrative:

I was working ground control-north during a departure push. A dc-9 was waiting to taxi into the ramp. Since he wasn't moving; I asked him if he could get into the ramp. He said he couldn't get a word in to them so I asked him to wait for two md-88s to exit the ramp before he went in. I taxied md-88 1 and md-88 2 out of the ramp and while the first one was exiting the ramp; I saw dc-9 taxi into the ramp. The two aircraft passed each other in the mouth of the ramp. I'm sure ramp X cleared dc-9 in and he went in instead of giving way like he was instructed to do. This happens way too often at ramp X. It is a seriously dangerous situation and I am amazed two [aircraft] haven't hit. Ramp X is famous for no notice ramp hold outs; usually when the plane is short of the ramp. I notified the supervisor; but since management believes that air carrier X is their customer; they are hesitant to take any action. So this same situation happens all the time. It's happened to me several times. In a team training I was told ramp X has been a problem for years and nothing can be done about it. I'm not willing to accept that. Either safety is a priority; or it isn't. The ramp towers should not taxi aircraft on the taxiways. Meter traffic in and out of the ramps. Everybody can't push back and depart at the same time while simultaneously trying to get the arrivals into the ramp.

Original NASA ASRS Text

Title: ATL Controller described a conflict involving a 'Ramp Controller' area alleging the Ramp Controller issued inappropriate taxi clearances to aircraft about to enter FAA controlled taxiways.

Narrative: I was working GC-N during a departure push. A DC-9 was waiting to taxi into the ramp. Since he wasn't moving; I asked him if he could get into the ramp. He said he couldn't get a word in to them so I asked him to wait for two MD-88s to exit the ramp before he went in. I taxied MD-88 1 and MD-88 2 out of the ramp and while the first one was exiting the ramp; I saw DC-9 taxi into the ramp. The two aircraft passed each other in the mouth of the ramp. I'm sure Ramp X cleared DC-9 in and he went in instead of giving way like he was instructed to do. This happens way too often at Ramp X. It is a seriously dangerous situation and I am amazed two [aircraft] haven't hit. Ramp X is famous for no notice ramp hold outs; usually when the plane is short of the ramp. I notified the Supervisor; but since management believes that Air Carrier X is their customer; they are hesitant to take any action. So this same situation happens all the time. It's happened to me several times. In a team training I was told Ramp X has been a problem for years and nothing can be done about it. I'm not willing to accept that. Either safety is a priority; or it isn't. The Ramp Towers should not taxi aircraft on the taxiways. Meter traffic in and out of the ramps. Everybody can't push back and depart at the same time while simultaneously trying to get the arrivals into the ramp.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1044716
Time
Date	201210
Local Time Of Day	1801-2400
Place
Locale Reference	ATL.Airport
State Reference	GA
Aircraft 1
Make Model Name	DC-9 50
Flight Phase	Taxi
Route In Use	None
Flight Plan	IFR
Person 1
Function	Ground
Qualification	Air Traffic Control Fully Certified
Events
Anomaly	ATC Issue All Types Deviation - Procedural Clearance Ground Event / Encounter Other / Unknown

Atl controller described a conflict involving a 'ramp controller' area alleging the ramp controller issued inappropriate taxi clearances to aircraft about to enter FAA controlled taxiways.