Narrative:

After a normal flight we made a stabilized approach with an approach speed of 141 knots at a landing weight of 70;650 pounds. Weather conditions were good; VMC with winds 190/9. Touchdown was smooth and on centerline and the nose wheel was lowered smoothly to the runway. Thrust reversers were deployed. The aircraft started pulling to the right as the aircraft slowed. We received a nose wheel steering caution message. The tiller did not respond and left rudder was insufficient to stop the drift to the right; so I applied left braking. As the aircraft slowed the turn increased. Full left brake also did not stop the turn and I asked the first officer to help me and we both applied hard left brake and then full braking as the aircraft didn't respond to the inputs and was heading for the grass. The nose wheel of the aircraft departed the runway at slow speed into the grass off the right side of the runway. The left and right main landing gear both remained on the runway. At this point I made a brief PA to the cabin to remain seated. APU power was established and both engines were shutdown. While the APU was spooling up I spoke with the flight attendants. I asked if they were okay and got a quick assessment from them that there seemed to be no injuries or immediate issues; and advised them that we would not be evacuating at that time; and that I would be back to them shortly. Appropriate checklists and procedures were complied with. Soc was notified. Once the engines were shut down I made another PA quickly summarizing our situation. The arff vehicles were approaching the aircraft from the front so I asked number 1 flight attendant to open the main cabin door. There were no leaks; fires; flat tires; or other issues of immediate concern and we reported that we had no known injuries on board. We told them that we had not yet contacted local operations but that busing would be required and that we would be deplaning onto the runway. Cooling fans were placed on the brakes. Landing gear was pinned. Passengers were bussed to the terminal without incident. All checked and gate checked carry-on bags were left on board and passengers later retrieved them at baggage claim.

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Original NASA ASRS Text

Title: CRJ-900 flight crew reported they lost nosewheel steering on landing roll and were unable to keep the aircraft on the runway. No damage or injuries were reported.

Narrative: After a normal flight we made a stabilized approach with an approach speed of 141 knots at a landing weight of 70;650 pounds. Weather conditions were good; VMC with winds 190/9. Touchdown was smooth and on centerline and the nose wheel was lowered smoothly to the runway. Thrust reversers were deployed. The aircraft started pulling to the right as the aircraft slowed. We received a nose wheel steering caution message. The tiller did not respond and left rudder was insufficient to stop the drift to the right; so I applied left braking. As the aircraft slowed the turn increased. Full left brake also did not stop the turn and I asked the First Officer to help me and we both applied hard left brake and then full braking as the aircraft didn't respond to the inputs and was heading for the grass. The nose wheel of the aircraft departed the runway at slow speed into the grass off the right side of the runway. The left and right main landing gear both remained on the runway. At this point I made a brief PA to the cabin to remain seated. APU power was established and both engines were shutdown. While the APU was spooling up I spoke with the flight attendants. I asked if they were okay and got a quick assessment from them that there seemed to be no injuries or immediate issues; and advised them that we would not be evacuating at that time; and that I would be back to them shortly. Appropriate checklists and procedures were complied with. SOC was notified. Once the engines were shut down I made another PA quickly summarizing our situation. The ARFF vehicles were approaching the aircraft from the front so I asked Number 1 Flight Attendant to open the main cabin door. There were no leaks; fires; flat tires; or other issues of immediate concern and we reported that we had no known injuries on board. We told them that we had not yet contacted local operations but that busing would be required and that we would be deplaning onto the runway. Cooling fans were placed on the brakes. Landing gear was pinned. Passengers were bussed to the terminal without incident. All checked and gate checked carry-on bags were left on board and passengers later retrieved them at baggage claim.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.