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B737-800 captain reports a left aft entry door light on at FL370. The cabin crew finds the door handle slightly raised and moves it to the closed position extinguishes the light. The door warning light returns and the handle is found slightly raised again and elects to divert for maintenance.
| Attributes | |
| ACN | 1088495 |
| Time | |
| Date | 201305 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | ZZZ.ARTCC |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | B737-800 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Component | |
| Aircraft Component | Exterior Pax/Crew Door |
| Person 1 | |
| Function | Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Events | |
| Anomaly | Aircraft Equipment Problem Critical |
Narrative:
Level at FL370 left aft entry door light on. Pressurization was normal. Per QRH procedure; cabin crew was instructed to verify door handle was closed. It was slightly raised; and per procedure; cabin crew moved handle to closed position. Warning light initially extinguished; but re- illuminated. Cabin crew reported handle rose up again. Per QRH procedure; as handle was not in closed position; we elected to divert. Dispatch was notified and they concurred with divert decision.
Original NASA ASRS Text
Title: B737-800 Captain reports a left aft entry door light on at FL370. The cabin crew finds the door handle slightly raised and moves it to the closed position extinguishes the light. The door warning light returns and the handle is found slightly raised again and elects to divert for maintenance.
Narrative: Level at FL370 L AFT entry door light on. Pressurization was normal. Per QRH procedure; cabin crew was instructed to verify door handle was closed. It was slightly raised; and per procedure; cabin crew moved handle to closed position. Warning light initially extinguished; but re- illuminated. Cabin crew reported handle rose up again. Per QRH procedure; as handle was not in closed position; we elected to divert. Dispatch was notified and they concurred with divert decision.
Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.