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Another dispatcher report describing deficiencies in their new and improved dispatch computer programs.
| Attributes | |
| ACN | 1089724 |
| Time | |
| Date | 201305 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | B757-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Person 1 | |
| Function | Dispatcher |
| Qualification | Dispatch Dispatcher |
| Events | |
| Anomaly | Deviation - Procedural Other / Unknown |
Narrative:
Captain called dispatch after receiving the sabre flight plan. On his flight plan it shows on page one that M1 clears terrain. However; on page five of the same flight plan it shows M1 does not clear terrain; and continues to show one engine out procedures to reverse course back to the departure airport. On dispatch side; sabre and dispatch view both show method one clears terrain. I pulled up the flight to look at captain's flight plan and verified it contradicted itself on page one and five and that it contained differing information than the dispatcher's version of the flight plan. We concluded that M1 did clear terrain and were ok to depart without a new flight plan.
Original NASA ASRS Text
Title: Another Dispatcher report describing deficiencies in their new and improved dispatch computer programs.
Narrative: Captain called Dispatch after receiving the Sabre flight plan. On his flight plan it shows on page one that M1 CLEARS TERRAIN. However; on page five of the same flight plan it shows M1 DOES NOT CLEAR TERRAIN; and continues to show one engine out procedures to reverse course back to the departure airport. On Dispatch side; Sabre and Dispatch View both show method one clears terrain. I pulled up the flight to look at Captain's flight plan and verified it contradicted itself on page one and five and that it contained differing information than the Dispatcher's version of the flight plan. We concluded that M1 did clear terrain and were ok to depart without a new flight plan.
Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.