<< >> NASA ASRS Report 1149221, February 2014

A B737 ground crew cleared the aircraft for push with the door open and jetway attached; then failed to clear the crew to start engines during the subsequent. Attention to job duties was lacking.

Attributes
ACN	1149221
Time
Date	201402
Local Time Of Day	0001-0600
Place
Locale Reference	SLC.Airport
State Reference	UT
Environment
Light	Daylight
Aircraft 1
Make Model Name	B737 Next Generation Undifferentiated
Operating Under FAR Part	Part 121
Flight Phase	Taxi
Flight Plan	IFR
Person 1
Function	Captain Pilot Flying
Qualification	Flight Crew Air Transport Pilot (ATP)
Events
Anomaly	Deviation - Procedural Published Material / Policy Ground Event / Encounter Other / Unknown

Narrative:

Pushback crew called cockpit on interphone stating 'walk-around complete; ready for pushback.' advised push crew main cabin door was still open and jetway still against left side of aircraft. After door closed and jetway retracted called pushback crew to ask if walk-around was now completed. Pushback crew advised us 'walk-around complete; ready for pushback.' advised pushback crew 'brakes released; cleared for pushback.' aircraft pushed back no more than 5 ft before stopped and advised by pushback crew a baggage cart was in the way. Once cart cleared out of our path pushback commenced. Pushed out onto taxiway and told to set brakes. We asked push crew if we are cleared to start engines. Replied they forgot to tell us to start engines.lack of attention to job duties by pushback crew.

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Original NASA ASRS Text

Title: A B737 ground crew cleared the aircraft for push with the door open and jetway attached; then failed to clear the crew to start engines during the subsequent. Attention to job duties was lacking.

Narrative: Pushback crew called cockpit on interphone stating 'walk-around complete; ready for pushback.' Advised push crew main cabin door was still open and jetway still against left side of aircraft. After door closed and jetway retracted called pushback crew to ask if walk-around was now completed. Pushback crew advised us 'walk-around complete; ready for pushback.' Advised pushback crew 'brakes released; cleared for pushback.' Aircraft pushed back no more than 5 FT before stopped and advised by pushback crew a baggage cart was in the way. Once cart cleared out of our path pushback commenced. Pushed out onto taxiway and told to set brakes. We asked push crew if we are cleared to start engines. Replied they forgot to tell us to start engines.Lack of attention to job duties by pushback crew.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.