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Attributes | |
ACN | 1150376 |
Time | |
Date | 201402 |
Local Time Of Day | 0601-1200 |
Place | |
Locale Reference | ZZZ.TRACON |
State Reference | US |
Environment | |
Light | Daylight |
Aircraft 1 | |
Make Model Name | Regional Jet 900 (CRJ900) |
Operating Under FAR Part | Part 121 |
Flight Phase | Climb |
Flight Plan | IFR |
Component | |
Aircraft Component | ACARS |
Person 1 | |
Function | Captain Pilot Flying |
Qualification | Flight Crew Air Transport Pilot (ATP) |
Events | |
Anomaly | Aircraft Equipment Problem Less Severe |
Narrative:
In approximately the past 30 days; I have encountered numerous events involving extreme bleed through of the ACARS transmissions on CRJ700/900 aircraft. These bleed-through events have at times occurred 15-20 times in the first five minutes after takeoff; which is one of the most critical times for communication between pilots and ATC. The volume and properties the bleed-through has; completely block out critical ATC communications. On the flight indicated above; we had to ask twice what heading ATC had asked us to turn; due to the ACARS blocking the transmission; not to mention the extremely deafening sound it makes in our headsets. I elected to turn off the data transmission switch on communication 3; due to the ACARS transmissions interference with ATC communication. I later turned it on; and noticed most transmission bleed-through occurred soon after takeoff. My first officer noticed that the ACARS no comm was displayed immediately after takeoff on each leg of the flight day; just as an informational note. Either a software update or other vendor technical problem is likely the root cause. Communicate with our pilot group to promote awareness and guidance in these situations. I would recommend to other pilots to turn off the ACARS for the first five minutes after takeoff. That is how bad this bleed through is!!! I have been flying this plane since 2006; and have only encountered the ACARS transmission this loud when someone has the communication 3 volume knob pushed in and directly listening to the ACARS data transmission.
Original NASA ASRS Text
Title: CRJ700/900 Captain reports ACARS data transmissions on VHF 3 blocking ATC communications on VHF 1 at critical times.
Narrative: In approximately the past 30 days; I have encountered numerous events involving extreme bleed through of the ACARS transmissions on CRJ700/900 aircraft. These bleed-through events have at times occurred 15-20 times in the first five minutes after takeoff; which is one of the most critical times for communication between pilots and ATC. The volume and properties the bleed-through has; completely block out critical ATC communications. On the flight indicated above; we had to ask twice what heading ATC had asked us to turn; due to the ACARS blocking the transmission; not to mention the extremely deafening sound it makes in our headsets. I elected to turn off the data transmission switch on COM 3; due to the ACARS transmissions interference with ATC communication. I later turned it on; and noticed most transmission bleed-through occurred soon after takeoff. My First Officer noticed that the ACARS NO COMM was displayed immediately after takeoff on each leg of the flight day; just as an informational note. Either a software update or other vendor technical problem is likely the root cause. COMMUNICATE with our PILOT GROUP to promote awareness and guidance in these situations. I would recommend to other pilots to turn off the ACARS for the first five minutes after takeoff. THAT IS HOW BAD THIS BLEED THROUGH IS!!! I have been flying this plane since 2006; and have only encountered the ACARS transmission this loud when someone has the COM 3 volume knob pushed in and directly listening to the ACARS data transmission.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.