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Burdensome delay in receiving clearance from clearance delivery account unpublished procedure that had to be related in entirety with repeats.
| Attributes | |
| ACN | 115094 |
| Time | |
| Date | 198906 |
| Day | Mon |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : ewr |
| State Reference | NJ |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Aircraft 1 | |
| Controlling Facilities | tower : jfk |
| Operator | common carrier : air carrier |
| Make Model Name | Medium Large Transport, Low Wing, 2 Turbojet Eng |
| Navigation In Use | Other |
| Flight Phase | ground : preflight ground other : taxi |
| Route In Use | departure other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 200 flight time total : 10000 flight time type : 600 |
| ASRS Report | 115094 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : atp |
| Events | |
| Anomaly | other anomaly other other anomaly other |
| Independent Detector | other controllera other flight crewa |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | Other |
| Supplementary | |
| Primary Problem | ATC Human Performance |
| Air Traffic Incident | other |
| Situations | |
| ATC Facility | procedure or policy : unspecified |
| Publication | Unspecified |
Narrative:
Ewr has been utilizing a new experimental departure, the hush one. While I have no problem with the procedure itself, I have a major problem with issuing a departure procedure on clearance where the procedure is not published and has to be read to every aircraft. It took us over 20 mins to get a clearance because of frequency chaos. Clearance gave us 'turn at 3 DME'. Ewr has no VOR DME. Okay another trip through frequency chaos to be told it was off the 22L ILS/DME. In a situation where clearance delivery is already saturated, the use of this procedure and a single frequency is unacceptable. Maybe a second clearance frequency for peak times would make sense.
Original NASA ASRS Text
Title: BURDENSOME DELAY IN RECEIVING CLRNC FROM CLRNC DELIVERY ACCOUNT UNPUBLISHED PROC THAT HAD TO BE RELATED IN ENTIRETY WITH REPEATS.
Narrative: EWR HAS BEEN UTILIZING A NEW EXPERIMENTAL DEP, THE HUSH ONE. WHILE I HAVE NO PROBLEM WITH THE PROC ITSELF, I HAVE A MAJOR PROBLEM WITH ISSUING A DEP PROC ON CLRNC WHERE THE PROC IS NOT PUBLISHED AND HAS TO BE READ TO EVERY ACFT. IT TOOK US OVER 20 MINS TO GET A CLRNC BECAUSE OF FREQ CHAOS. CLRNC GAVE US 'TURN AT 3 DME'. EWR HAS NO VOR DME. OKAY ANOTHER TRIP THROUGH FREQ CHAOS TO BE TOLD IT WAS OFF THE 22L ILS/DME. IN A SITUATION WHERE CLRNC DELIVERY IS ALREADY SATURATED, THE USE OF THIS PROC AND A SINGLE FREQ IS UNACCEPTABLE. MAYBE A SECOND CLRNC FREQ FOR PEAK TIMES WOULD MAKE SENSE.
Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.