Lack of WX information at crew base and company hub.

Attributes
ACN	119600
Time
Date	198908
Day	Fri
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : cle
State Reference	OH
Altitude	agl bound lower : 0 agl bound upper : 0
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Any Unknown or Unlisted Aircraft Manufacturer
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : instrument pilot : atp pilot : commercial
ASRS Report	119600
Events
Anomaly	other anomaly other
Independent Detector	other flight crewa
Resolutory Action	other
Consequence	Other
Supplementary
Air Traffic Incident	other

Narrative:

As an medium large transport captain for company, I have occasion to do considerable flying from and to cleveland hopkins airport. This airport is a crew base and hub for company and there are direct flts to bos, nyc, phl, den, iah, mco, srq, etc. I have always been amazed that company operations does not have radar summaries and composite WX maps available for flight crews. When asked, the usual reply is 'we're supposed to get them.'. This hub has been in operation for approximately 2 yrs. Can you help with this one? Callback conversation with reporter revealed the following: captain very frustrated because all attempts with company seem to be ignored. Decided he will use FAA hotline.

Original NASA ASRS Text

Title: LACK OF WX INFORMATION AT CREW BASE AND COMPANY HUB.

Narrative: AS AN MLG CAPT FOR COMPANY, I HAVE OCCASION TO DO CONSIDERABLE FLYING FROM AND TO CLEVELAND HOPKINS ARPT. THIS ARPT IS A CREW BASE AND HUB FOR COMPANY AND THERE ARE DIRECT FLTS TO BOS, NYC, PHL, DEN, IAH, MCO, SRQ, ETC. I HAVE ALWAYS BEEN AMAZED THAT COMPANY OPERATIONS DOES NOT HAVE RADAR SUMMARIES AND COMPOSITE WX MAPS AVAILABLE FOR FLT CREWS. WHEN ASKED, THE USUAL REPLY IS 'WE'RE SUPPOSED TO GET THEM.'. THIS HUB HAS BEEN IN OPERATION FOR APPROX 2 YRS. CAN YOU HELP WITH THIS ONE? CALLBACK CONVERSATION WITH REPORTER REVEALED THE FOLLOWING: CAPT VERY FRUSTRATED BECAUSE ALL ATTEMPTS WITH COMPANY SEEM TO BE IGNORED. DECIDED HE WILL USE FAA HOTLINE.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.