 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
A flight attendant reports the steps on the main cabin door of a crj-700 aircraft were incorrectly configured during a maintenance c-check. With cabin door open; the position of raised steps two and three from the bottom of the door had been swapped; affecting the location of the door open/close handgrip and instruction placards for door operations; emergency lights and emergency exiting of aircraft.
| Attributes | |
| ACN | 1207005 |
| Time | |
| Date | 201409 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | Regional Jet 700 ER/LR (CRJ700) |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Taxi |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Exterior Pax/Crew Door |
| Person 1 | |
| Function | Flight Attendant In Charge |
| Qualification | Flight Attendant Current |
| Experience | Flight Attendant Total 18 |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Maintenance Deviation - Procedural Published Material / Policy |
Narrative:
Upon closing the main cabin door I noticed that the aircraft stairs were configured incorrectly. I notified the captain. On the crj-700; the main cabin door is the main source of egress in an emergency evacuation. The configuration of the stairs on the inside of the cabin contain instructions for properly closing and opening the door. In an emergency where the flight attendant is incapacitated; passengers must open the door. The stairs on this aircraft were installed incorrectly and the instructions; placards; emergency lights and instructions are in the incorrect place; thereby potentially causing a delay in evacuating the aircraft in the event of an emergency. Incorrect configuration of the main cabin door. This issue would have caused multiple cancellations and delays; however; I would insist on contacting maintenance and checking the procedures before completing the flight.
Original NASA ASRS Text
Title: A Flight Attendant reports the steps on the Main Cabin Door of a CRJ-700 aircraft were incorrectly configured during a Maintenance C-Check. With cabin door open; the position of raised steps two and three from the bottom of the door had been swapped; affecting the location of the door open/close handgrip and instruction placards for door operations; emergency lights and emergency exiting of aircraft.
Narrative: Upon closing the main cabin door I noticed that the aircraft stairs were configured incorrectly. I notified the captain. On the CRJ-700; the main cabin door is the main source of egress in an emergency evacuation. The configuration of the stairs on the inside of the cabin contain instructions for properly closing and opening the door. In an emergency where the flight attendant is incapacitated; passengers must open the door. The stairs on this aircraft were installed incorrectly and the instructions; placards; emergency lights and instructions are in the incorrect place; thereby potentially causing a delay in evacuating the aircraft in the event of an emergency. Incorrect configuration of the main cabin door. This issue would have caused multiple cancellations and delays; however; I would insist on contacting Maintenance and checking the procedures before completing the flight.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.