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A320 captain described ramp personnel encouraging what he felt were dangerous deviations from sops at iah.
| Attributes | |
| ACN | 1212230 |
| Time | |
| Date | 201410 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | IAH.Airport |
| State Reference | TX |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Person 1 | |
| Function | Captain Pilot Flying |
| Experience | Flight Crew Last 90 Days 200 Flight Crew Total 26700 Flight Crew Type 7000 |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Ground Event / Encounter Other / Unknown |
Narrative:
Once again houston is the problem and outsource ramp people not properly trained is an accident waiting to happen. Upon arrival at iah the copilot saw the ramp person was signaling him to release the brakes. I said no and asked why? After several more requests to release the brakes the copilot opened his side window and asked what the problem was. The ramp people said he parked [us] past the stop point and wanted the 'slope of the ramp [to] coast the plane backwards' into the proper spot. I refused. With no guidance; no headset; people in the aisle. He wanted me to possibly pop a wheely. I refused. The ramp guy got a headset. The tow bar was hooked to the plane; the tug was then hooked up to the towbar and we then moved the 6 inches to the proper spot. I also made a PA announcement to the passengers warning of this moment the jetway came up; and no injuries. I then [tried] to find someone to express my displeasure. I would [hate] to have a new captain fall for this. Cause it has been done many times before the ramp guy said!!!!
Original NASA ASRS Text
Title: A320 Captain described ramp personnel encouraging what he felt were dangerous deviations from SOPs at IAH.
Narrative: Once again Houston is the problem and outsource ramp people not properly trained is an accident waiting to happen. Upon arrival at IAH the copilot saw the ramp person was signaling him to release the brakes. I said no and asked why? After several more requests to release the brakes the copilot opened his side window and asked what the problem was. The ramp people said he parked [us] past the stop point and wanted the 'slope of the ramp [to] coast the plane backwards' into the proper spot. I refused. With no guidance; no headset; people in the aisle. He wanted me to possibly pop a wheely. I refused. The ramp guy got a headset. The tow bar was hooked to the plane; the tug was then hooked up to the towbar and we then moved the 6 inches to the proper spot. I also made a PA announcement to the passengers warning of this moment The jetway came up; and no injuries. I then [tried] to find someone to express my displeasure. I would [hate] to have a new captain fall for this. Cause it has been done many times before the ramp guy said!!!!
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.