A B747-400 flight crew received an EICAS stabilizer greenband warning during pushback; conducted the...

Narrative:

When we received our final weight and balance I noticed our cg was 29% [mac]. Once the below the line [checklist was complete] and push back began we got a >stabilizer greenband EICAS message. We accomplished the QRH procedure. No mistakes were found. The message remained. Informed operations of our problem and advised we needed to be towed back into parking. Shutdown. Load supervisor came on board. He and the captain proceeded with the QRH procedure to verify each position and can on board the aircraft. The load supervisor stated that this was the 5th time he had done this. All cans were verified. New weight and balance received. Pushed back and got the same >stabilizer greenband EICAS message. Made uneventful takeoff from ZZZ. Uneventful landing into ZZZ2. Noticed when configuring for landing that our vref speed was 155. Our minimum maneuvering band was 153.

Original NASA ASRS Text

Title: A B747-400 flight crew received an EICAS STAB GREENBAND warning during pushback; conducted the associated QRH procedure and returned to the gate for assistance. A subsequent dispatch was successful.

Narrative: When we received our final weight and balance I noticed our CG was 29% [MAC]. Once the below the line [checklist was complete] and push back began we got a >STAB GREENBAND EICAS message. We accomplished the QRH procedure. No mistakes were found. The message remained. Informed operations of our problem and advised we needed to be towed back into parking. Shutdown. Load supervisor came on board. He and the Captain proceeded with the QRH procedure to verify each position and can on board the aircraft. The load supervisor stated that this was the 5th time he had done this. All cans were verified. New weight and balance received. Pushed back and got the same >STAB GREENBAND EICAS message. Made uneventful takeoff from ZZZ. Uneventful landing into ZZZ2. Noticed when configuring for landing that our vref speed was 155. Our minimum maneuvering band was 153.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1215745
Time
Date	201411
Local Time Of Day	1201-1800
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Make Model Name	B747-400
Operating Under FAR Part	Part 121
Flight Plan	IFR
Person 1
Function	Pilot Flying First Officer
Experience	Flight Crew Last 90 Days 186 Flight Crew Total 10120 Flight Crew Type 2201
Person 2
Function	Captain Pilot Not Flying
Qualification	Flight Crew Air Transport Pilot (ATP)
Events
Anomaly	Deviation - Procedural Weight And Balance

A B747-400 flight crew received an EICAS stabilizer greenband warning during pushback; conducted the associated QRH procedure and returned to the gate for assistance. A subsequent dispatch was successful.