ZDC controller tries to handoff an aircraft to pct; but due to the use of eram; the receiving contro...

Attributes
ACN	1224571
Time
Date	201412
Local Time Of Day	1201-1800
Place
Locale Reference	ZDC.ARTCC
State Reference	VA
Environment
Light	Daylight
Aircraft 1
Make Model Name	Medium Large Transport
Operating Under FAR Part	Part 121
Flight Phase	Descent
Flight Plan	IFR
Person 1
Function	Enroute
Qualification	Air Traffic Control Fully Certified
Experience	Air Traffic Control Time Certified In Pos 1 (yrs) 9
Events
Anomaly	ATC Issue All Types Deviation - Procedural Published Material / Policy

Narrative:

Aircraft X was in normal hand-off status with pctz sector E1L. The aircraft was on the correct code. I was involved in separating aircraft that were stacked the wrong way and on bad routes coming from another sector within my area. I noticed the approach controller did not take my hand-off yet and I called to make the hand-off. After several failed attempts of reaching the controller I told the aircraft to execute a tight right 360 degree turn. I then talked to the controller at pctz and they did not see the hand-off. They saw a code and called the aircraft radar contact; but did not understand who it was or what they were doing. I then talked to the controller about 10-15 minutes later and they said it was an eram issue. I should have asked for a d-side.

Original NASA ASRS Text

Title: ZDC Controller tries to handoff an aircraft to PCT; but due to the use of ERAM; the receiving Controller did not see the handoff until the Center Controller called them.

Narrative: Aircraft X was in normal hand-off status with PCTZ sector E1L. The aircraft was on the correct code. I was involved in separating aircraft that were stacked the wrong way and on bad routes coming from another sector within my area. I noticed the approach controller did not take my hand-off yet and I called to make the hand-off. After several failed attempts of reaching the controller I told the aircraft to execute a tight right 360 degree turn. I then talked to the controller at PCTZ and they did not see the hand-off. They saw a code and called the aircraft radar contact; but did not understand who it was or what they were doing. I then talked to the controller about 10-15 minutes later and they said it was an ERAM issue. I should have asked for a d-side.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

ZDC controller tries to handoff an aircraft to pct; but due to the use of eram; the receiving controller did not see the handoff until the center controller called them.