An A320 first officer experiences a runway change while descending on the EAGUL6 which is not correc...

Attributes
ACN	1248202
Time
Date	201503
Local Time Of Day	1201-1800
Place
Locale Reference	PHX.Airport
State Reference	AZ
Aircraft 1
Make Model Name	A320
Operating Under FAR Part	Part 121
Flight Phase	Descent
Route In Use	STAR EAGUL6
Flight Plan	IFR
Component
Aircraft Component	FMS/FMC
Person 1
Function	First Officer Pilot Not Flying
Qualification	Flight Crew Air Transport Pilot (ATP)
Experience	Flight Crew Last 90 Days 250 Flight Crew Total 12500 Flight Crew Type 1650
Events
Anomaly	Deviation - Altitude Crossing Restriction Not Met Deviation - Altitude Overshoot Deviation - Procedural Clearance Deviation - Procedural Published Material / Policy Deviation - Track / Heading All Types

Narrative:

The guidance system was programed for a west landing in phx which is usually how phx is organized in the afternoon. On initial contact with approach; we were assigned a descend via; landing east.at that point the cockpit was very busy trying to comply with new company procedures which require a lot of search and typing on the computer. The correct runway was neglected. The aircraft began a turn toward the wrong arrival path; when detected; we immediately entered the correct fix and went direct resulting in a 1.5 nm deviation from cleared track. At the same time; the aircraft was descending for the wrong fix; and caused us to be below the published altitude for the correct fix. There was no loss of separation.the crew was task loaded with new procedures and software without sufficient training. The 'training' being watered down 'handouts' that read like stereo instructions from days gone by. It feels like companies are really skimping on training to save money. With the advancement in the aviation system rapidly accelerating; classroom and hands-on training is a must!

Original NASA ASRS Text

Title: An A320 First Officer experiences a runway change while descending on the EAGUL6 which is not correctly executed in the FMGC; resulting in descent below the next crossing restriction. New procedures and software without sufficient training were cited as contributing factors.

Narrative: The guidance system was programed for a west landing in PHX which is usually how PHX is organized in the afternoon. On initial contact with approach; we were assigned a descend via; landing east.At that point the cockpit was very busy trying to comply with new company procedures which require a lot of search and typing on the computer. The correct runway was neglected. The aircraft began a turn toward the wrong arrival path; when detected; we immediately entered the correct fix and went direct resulting in a 1.5 nm deviation from cleared track. At the same time; the aircraft was descending for the wrong fix; and caused us to be below the published altitude for the correct fix. There was no loss of separation.The crew was task loaded with new procedures and software without sufficient training. The 'training' being watered down 'handouts' that read like stereo instructions from days gone by. It feels like companies are really skimping on training to save money. With the advancement in the aviation system rapidly accelerating; classroom and hands-on training is a must!

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

An A320 first officer experiences a runway change while descending on the EAGUL6 which is not correctly executed in the FMGC; resulting in descent below the next crossing restriction. New procedures and software without sufficient training were cited as contributing factors.