Narrative:

During a 7 hour delay before a scheduled 7.5 hour flying and planned 14 to 16 hour duty day (14.51 actual); I called crew scheduling because I was fatigued and did not feel safe to fly. Crew scheduling said flight attendants can not call in 'fatigued' and it was a flight service matter. When I called flight service to request a no pay/no credit removal because I was fatigued and unsafe to fly; flight service informed me I had to fly or face disciplinary action and be given a missed assignment. I suffer from periodic insomnia and knew very well what my mental state was and management did not care. Instead I was forced to fly under threat of harassment from the company. This action put the safety of my fellow crew and the passengers at risk. I was up at xa:00 to report to work at xd:55. Due to two mechanicals; three aircraft substitutions and subsequent cockpit crew illegality; we were on duty 7 hours before the duty day even started. Allow flight attendants to call out fatigued as the cockpit is allowed to without penalty. The safety of all was put at risk.

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Original NASA ASRS Text

Title: A Flight Attendant laments not being able to get off a delayed trip due to fatigue without penalty as the pilots can.

Narrative: During a 7 hour delay before a scheduled 7.5 hour flying and planned 14 to 16 hour duty day (14.51 actual); I called Crew Scheduling because I was fatigued and did not feel safe to fly. Crew Scheduling said flight attendants can not call in 'fatigued' and it was a Flight Service matter. When I called Flight Service to request a no pay/no credit removal because I was fatigued and unsafe to fly; Flight Service informed me I had to fly or face disciplinary action and be given a missed assignment. I suffer from periodic insomnia and knew very well what my mental state was and management did not care. Instead I was forced to fly under threat of harassment from the company. This action put the safety of my fellow crew and the passengers at risk. I was up at XA:00 to report to work at XD:55. Due to two mechanicals; three aircraft substitutions and subsequent cockpit crew illegality; we were on duty 7 hours before the duty day even started. Allow flight attendants to call out fatigued as the cockpit is allowed to without penalty. The safety of all was put at risk.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.