B777 flight crew reported inability to complete the before pushback checklist due to a persistent fu...

Attributes
ACN	1325338
Time
Date	201601
Local Time Of Day	1201-1800
Place
Locale Reference	ZZZZ.Airport
State Reference	FO
Environment
Flight Conditions	VMC
Aircraft 1
Make Model Name	B777 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	Parked
Flight Plan	IFR
Component
Aircraft Component	Powerplant Fuel System
Person 1
Function	Pilot Flying Captain
Qualification	Flight Crew Air Transport Pilot (ATP)
Experience	Flight Crew Last 90 Days 172 Flight Crew Total 17678 Flight Crew Type 9646
Person 2
Function	Pilot Not Flying First Officer
Qualification	Flight Crew Air Transport Pilot (ATP)
Experience	Flight Crew Last 90 Days 215 Flight Crew Total 10520 Flight Crew Type 1795
Events
Anomaly	Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy Deviation - Procedural Maintenance

Narrative:

Unable to complete before pushback checklist. Fuel pumps checklist line would not close loop and show 'green'. Right center tank boost pump pressure light remained 'on'. Attempted reset of switch including after temporarily removing all other high load electrical (fuel; hydraulic pumps). No load shed indicated on electrical synoptic. Unable get pump on. Electronic checklist would not complete and interestingly; item and checklist override were not available. Contacted local maintenance and entered item in ACARS. Maintenance was unable to solve the problem before crew duty time expired. The next day we were told it was a 'load shed' as far as they could tell. I know that one or both center fuel pumps can shed before engine start on a single source electric (APU); any time; and the electronic checklist is not affected. I suspected some other problem and certainly wouldn't fly after bypassing any checklist items. Flight was cancelled.

Original NASA ASRS Text

Title: B777 flight crew reported inability to complete the Before Pushback Checklist due to a persistent fuel pressure light illumination. Maintenance was unable to correct the problem by the time the crew timed-out and the flight was cancelled.

Narrative: Unable to complete Before Pushback checklist. Fuel Pumps checklist line would not close loop and show 'Green'. Right center tank boost pump pressure light remained 'on'. Attempted reset of switch including after temporarily removing all other high load electrical (fuel; hydraulic pumps). No load shed indicated on electrical synoptic. Unable get pump on. Electronic Checklist would not complete and interestingly; item and checklist override were not available. Contacted local maintenance and entered item in ACARS. Maintenance was unable to solve the problem before crew duty time expired. The next day we were told it was a 'load shed' as far as they could tell. I know that one or both center fuel pumps can shed before engine start on a single source electric (APU); any time; and the Electronic Checklist is not affected. I suspected some other problem and certainly wouldn't fly after bypassing any checklist items. Flight was cancelled.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

B777 flight crew reported inability to complete the before pushback checklist due to a persistent fuel pressure light illumination. Maintenance was unable to correct the problem by the time the crew timed-out and the flight was cancelled.