Narrative:

Just before reaching the gate the emergency all call light chimes were flashing and chiming. I picked up the interphone and there was no one there. The chime kept going. I gave the phone to my flying partner asking if he heard anyone on the other line. We tried to call the captain there was no contact. We tried to call door 1 there was no contact available. There was an odd smell in the cabin and mist. I asked my flying partner to watch my door I was going up to door 1. Walking briskly through the cabin; the smell was strong and constant chime kept ringing. I asked the purser if she was able to get in touch with the cockpit. She said no. I knocked on the cockpit door. We heard over the pa to pick up the phone. I picked up the phone and could not hear anyone. It took about 30 more seconds and finally heard the pilot over interphone say it was ok to disarm the doors. We did. Chimes were still going. I went back to door 2 passengers were asking if that was smoke on the plane. Once at door 2 the flashing light and chime came on to call captain. I tried and there was no contact available. Then the emergency all call lights continued. We were at the gate with jetbridge attached. I called up to the cockpit and asked if the pilots would please stay onboard and debrief with us. The first officer said the captain was in the lavatory and he would talk to him when he was out. Meanwhile the chimes are still going. Passengers began to deplane. The first officer called to the back and ask what it was I wanted. I said we needed to know what the protocol is when something like this happens and how did this happen? He did not know how this happened. He said protocol is just what he did he made an announcement for us to pick up the phone. I was hoping the pilots would be onboard to debrief with the crew. They were gone. Mechanics were onboard after passengers deplaned.I asked if the pilots explained what had happened? Mechanic had a piece of paper in his hand and was not clear on any details. I explained to him what had occurred. I briefed the new captain and flight attendants on what happened. Suggestions-pilots stay onboard and debrief with their crew make a pa announcement assuring passengers all was ok (instead I had to do this after finally having connection on interphone to disarm) possibly make an announcement letting us know all was ok considering there was no phone contact for 2-3 minutes but the emergency all call light continued to flash and chime. Possibly stay and brief the mechanics. We were concerned for our safety. In the back of the aircraft we had the strange odor and were getting ready to possibly evacuate. We did not know what was happening up front. The passengers did not know what was happening.

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Original NASA ASRS Text

Title: A320 Flight Attendant reported the Emergency ALL CALL lights and chimes were flashing during taxi to the gate along with an odd smell and cabin mist. The pilots did not return repeated intercom calls and did not debrief the crew or Maintenance after deplaning.

Narrative: Just before reaching the gate the emergency all call light chimes were flashing and chiming. I picked up the interphone and there was no one there. The chime kept going. I gave the phone to my flying partner asking if he heard anyone on the other line. We tried to call the Captain there was no contact. We tried to call door 1 there was no contact available. There was an odd smell in the cabin and mist. I asked my flying partner to watch my door I was going up to door 1. Walking briskly through the cabin; the smell was strong and constant chime kept ringing. I asked the Purser if she was able to get in touch with the cockpit. She said no. I knocked on the cockpit door. We heard over the pa to pick up the phone. I picked up the phone and could not hear anyone. It took about 30 more seconds and finally heard the pilot over interphone say it was ok to disarm the doors. We did. Chimes were still going. I went back to door 2 passengers were asking if that was smoke on the plane. Once at door 2 the flashing light and chime came on to call captain. I tried and there was no contact available. Then the emergency all call lights continued. We were at the gate with jetbridge attached. I called up to the cockpit and asked if the pilots would please stay onboard and debrief with us. The First Officer said the Captain was in the lavatory and he would talk to him when he was out. Meanwhile the chimes are still going. Passengers began to deplane. The First Officer called to the back and ask what it was I wanted. I said we needed to know what the protocol is when something like this happens and how did this happen? He did not know how this happened. He said protocol is just what he did he made an announcement for us to pick up the phone. I was hoping the pilots would be onboard to debrief with the crew. They were gone. Mechanics were onboard after passengers deplaned.I asked if the pilots explained what had happened? Mechanic had a piece of paper in his hand and was not clear on any details. I explained to him what had occurred. I briefed the new Captain and flight attendants on what happened. Suggestions-pilots stay onboard and debrief with their crew make a pa announcement assuring passengers all was ok (instead I had to do this after finally having connection on interphone to disarm) possibly make an announcement letting us know all was ok considering there was no phone contact for 2-3 minutes but the emergency all call light continued to flash and chime. Possibly stay and brief the mechanics. We were concerned for our safety. In the back of the aircraft we had the strange odor and were getting ready to possibly evacuate. We did not know what was happening up front. The passengers did not know what was happening.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.