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|
Attributes | |
ACN | 1401428 |
Time | |
Date | 201611 |
Local Time Of Day | 1201-1800 |
Place | |
Locale Reference | ZZZ.Airport |
State Reference | US |
Environment | |
Light | Daylight |
Aircraft 1 | |
Make Model Name | B767 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | Parked |
Flight Plan | IFR |
Component | |
Aircraft Component | Service/Access Door |
Person 1 | |
Function | Captain Pilot Flying |
Qualification | Flight Crew Air Transport Pilot (ATP) |
Experience | Flight Crew Total 5839 Flight Crew Type 4657 |
Events | |
Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Security Deviation - Procedural Published Material / Policy Deviation - Procedural FAR |
Narrative:
While boarding a flight attendant reported a 'spongy' area of the floor; near the boarding area at 1L. We reported it and called maintenance. [Maintenance] showed up; removed the carpeting and discovered that the forward east/east (electronics and equipment) compartment door/trap door was completely missing. Instead; someone had placed a piece of plywood and covered it with carpet. Over time; perhaps due to repeated cleanings; the wood had become worn and was literally rotting away. Maintenance found the correct east/east compartment door; a boeing part; installed it; replaced the carpet and we were dispatched. [Maintenance] told us that if we did not have that part; the airplane could not have left the station. Fortunately it didn't get stuck in ZZZ. There were some very disturbing things about finding the unapproved part; a piece of wood instead of the required door.the boeing approved part has a secure locking mechanism; preventing aircraft access to the cabin and cockpit from the insecure east/east compartment. How could someone deliberately cut and place a piece of wood there; then cover it with carpet; and let the airplane fly around who knows how long in that condition? As well as being unairworthy; per se; and deliberate violation of fars by someone; it also is a security breach because these airplanes fly to international locations. All of our fire; smoke; and toxic fumes procedures presume the manufacturer certified and tested level of fire protection. Any east/east compartment overheat or fire would have sacrificed protection levels by replacing the approved access door (which seals the compartment) with a flammable and non-airtight piece of wood. And this airplane flies ETOPS every day!
Original NASA ASRS Text
Title: The Captain of a B767 was informed by a Flight Attendant of a spongy area on the floor near the forward entry door. It was discovered that Forward E/E compartment door was missing; and the hole was covered with a piece of plywood.
Narrative: While boarding a flight attendant reported a 'spongy' area of the floor; near the boarding area at 1L. We reported it and called maintenance. [Maintenance] showed up; removed the carpeting and discovered that the Forward E/E (Electronics and Equipment) compartment door/trap door was completely missing. Instead; someone had placed a piece of plywood and covered it with carpet. Over time; perhaps due to repeated cleanings; the wood had become worn and was literally rotting away. Maintenance found the correct E/E compartment door; a Boeing part; installed it; replaced the carpet and we were dispatched. [Maintenance] told us that if we did not have that part; the airplane could not have left the station. Fortunately it didn't get stuck in ZZZ. There were some very disturbing things about finding the unapproved part; a piece of wood instead of the required door.The Boeing approved part has a secure locking mechanism; preventing aircraft access to the cabin and cockpit from the insecure E/E compartment. How could someone deliberately cut and place a piece of wood there; then cover it with carpet; and let the airplane fly around who knows how long in that condition? As well as being unairworthy; per se; and deliberate violation of FARs by someone; it also is a security breach because these airplanes fly to international locations. All of our Fire; Smoke; and Toxic Fumes procedures presume the manufacturer certified and tested level of fire protection. Any E/E compartment overheat or fire would have sacrificed protection levels by replacing the approved access door (which seals the compartment) with a flammable and non-airtight piece of wood. And this airplane flies ETOPS every day!
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.