37000 Feet

Browse and search NASA's Aviation Safety Reporting System

Two cargo handlers reported not being able to raise the center riser after cargo is loaded then closing the cargo door allowing the aircraft to depart. The lead was informed of the omission and attempted to recall the aircraft but was told the aircraft had departed. Later they were informed the aircraft diverted to correct the problem.

Narrative:

After pushback I asked the loader operator if he remembered to raise the lateral guides. I notified supervisor regarding the lateral guides pos.14L/right were manually set down while loading and loader operator forgot to raise lateral guides up. After closing aft cargo door aircraft began pushback. I asked for aircraft to return to gate so we could raise lateral guides up; I was told aircraft departed and it should not be an issue because it's full; no cans will shift.

	Enter your search terms Submit search form
	Web www.37000feet.com

Original NASA ASRS Text

Title: Two cargo handlers reported not being able to raise the center riser after cargo is loaded then closing the cargo door allowing the aircraft to depart. The Lead was informed of the omission and attempted to recall the aircraft but was told the aircraft had departed. Later they were informed the aircraft diverted to correct the problem.

Narrative: After pushback I asked the loader operator if he remembered to raise the Lateral Guides. I notified supervisor regarding the Lateral Guides pos.14L/R were manually set down while loading and loader operator forgot to raise Lateral Guides up. After closing aft cargo door aircraft began pushback. I asked for aircraft to return to gate so we could raise Lateral Guides up; I was told aircraft departed and it should not be an issue because it's full; no cans will shift.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.