Narrative:

Passenger was observed by flight attendant as being intoxicated while in flight. The passenger began to agitate another passenger sitting across from him. Both passengers stood up in the aisle and began to push each other causing a disturbance. [Another] flight attendant (flight attendant) was also pushed by the passenger when she instructed them to sit in their seats because the seat belt sign was on. When passenger refused to sit; she called the captain and asked him to make an announcement that the seat belt sign was on and he needed everyone to be seated. I (flight attendant-a) noticed the passengers were ignoring the captain's request. I immediately called the captain and told him there was still a disturbance going on between the passengers. They were yelling at each other and using inappropriate language which could be heard throughout the cabin. The captain told [the flight attendant] to put the passenger who was causing the disturbance on the phone so he could talk to him. The captain told the passenger to sit down or he would land the plane and have him removed by the police.at that point that passenger did sit down but continued to get up and cause a disturbance with the other passengers. I called the captain and informed him of this. The captain told me we were going to land in [an alternate] and have him removed from the plane by the police. [I] called flight attendant B and told her this. While the passenger was sitting he lit a cigarette and began to smoke it. You could smell the smoke throughout the cabin. I called the captain and informed him that the passenger was smoking and the captain told me that he could smell it. The passenger would not put the cigarette out and continued to smoke. Approximately 30 to 40 minutes later we landed and the police escorted the passenger off the plane.

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Original NASA ASRS Text

Title: Two ERJ-175 flight attendants reported diverting to an alternate to have a passenger removed for misconduct.

Narrative: Passenger was observed by FA as being intoxicated while in flight. The passenger began to agitate another passenger sitting across from him. Both passengers stood up in the aisle and began to push each other causing a disturbance. [Another] Flight Attendant (FA) was also pushed by the passenger when she instructed them to sit in their seats because the seat belt sign was on. When passenger refused to sit; she called the Captain and asked him to make an announcement that the seat belt sign was on and he needed everyone to be seated. I (FA-A) noticed the passengers were ignoring the Captain's request. I immediately called the Captain and told him there was still a disturbance going on between the passengers. They were yelling at each other and using inappropriate language which could be heard throughout the cabin. The Captain told [the FA] to put the passenger who was causing the disturbance on the phone so he could talk to him. The Captain told the passenger to sit down or he would land the plane and have him removed by the police.At that point that passenger did sit down but continued to get up and cause a disturbance with the other passengers. I called the Captain and informed him of this. The Captain told me we were going to land in [an alternate] and have him removed from the plane by the police. [I] called FA B and told her this. While the passenger was sitting he lit a cigarette and began to smoke it. You could smell the smoke throughout the cabin. I called the Captain and informed him that the passenger was smoking and the Captain told me that he could smell it. The passenger would not put the cigarette out and continued to smoke. Approximately 30 to 40 minutes later we landed and the police escorted the passenger off the plane.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.