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Air carrier loses access door on takeoff. Dispatcher at next stop attempts to amend release and add cdl. Flight crew departs without amended release.
| Attributes | |
| ACN | 141126 |
| Time | |
| Date | 199003 |
| Day | Thu |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : cak |
| State Reference | OH |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Dusk |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | Medium Large Transport, Low Wing, 2 Turbojet Eng |
| Flight Phase | ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | other personnel |
| Qualification | other |
| ASRS Report | 141126 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | aircraft equipment problem : less severe non adherence : far non adherence : published procedure other anomaly other |
| Independent Detector | other other : unspecified atc other other : unspecified |
| Resolutory Action | none taken : anomaly accepted other |
| Consequence | Other |
| Supplementary | |
| Primary Problem | Flight Crew Human Performance |
| Air Traffic Incident | Pilot Deviation |
Narrative:
Flight into cak, the crew reported to tower part fell off aircraft out of day. Part was found when the day FAA tower required a runway check. Flight departed cak west/O amended release adding the cdl nacelle strut access door to the release, operated by same crew. I am the dispatcher. I had a phone conversation with the captain concerning the incident when he arrived at cak. I told him I would amend the release when our maintenance gave me the cdl. He said he would go back on the aircraft and wait for me to send the amendment via ACARS. I telephoned maintenance requesting number and verbage of cdl and was told the captain told them that he wasn't going to write it up in the logbook. I did send an ACARS message to the crew telling him to write it up and give it to maintenance. He didn't acknowledge the ACARS message. I called our cak operations and was not able to get through. My efforts failed, the flight departed west/O an amended release on schedule.
Original NASA ASRS Text
Title: ACR LOSES ACCESS DOOR ON TKOF. DISPATCHER AT NEXT STOP ATTEMPTS TO AMEND RELEASE AND ADD CDL. FLT CREW DEPARTS WITHOUT AMENDED RELEASE.
Narrative: FLT INTO CAK, THE CREW RPTED TO TWR PART FELL OFF ACFT OUT OF DAY. PART WAS FOUND WHEN THE DAY FAA TWR REQUIRED A RWY CHK. FLT DEPARTED CAK W/O AMENDED RELEASE ADDING THE CDL NACELLE STRUT ACCESS DOOR TO THE RELEASE, OPERATED BY SAME CREW. I AM THE DISPATCHER. I HAD A PHONE CONVERSATION WITH THE CAPT CONCERNING THE INCIDENT WHEN HE ARRIVED AT CAK. I TOLD HIM I WOULD AMEND THE RELEASE WHEN OUR MAINT GAVE ME THE CDL. HE SAID HE WOULD GO BACK ON THE ACFT AND WAIT FOR ME TO SEND THE AMENDMENT VIA ACARS. I TELEPHONED MAINT REQUESTING NUMBER AND VERBAGE OF CDL AND WAS TOLD THE CAPT TOLD THEM THAT HE WASN'T GOING TO WRITE IT UP IN THE LOGBOOK. I DID SEND AN ACARS MESSAGE TO THE CREW TELLING HIM TO WRITE IT UP AND GIVE IT TO MAINT. HE DIDN'T ACKNOWLEDGE THE ACARS MESSAGE. I CALLED OUR CAK OPS AND WAS NOT ABLE TO GET THROUGH. MY EFFORTS FAILED, THE FLT DEPARTED W/O AN AMENDED RELEASE ON SCHEDULE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.