37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1413468 |
Time | |
Date | 201612 |
Local Time Of Day | 0001-0600 |
Place | |
Locale Reference | ZZZ.Airport |
State Reference | US |
Aircraft 1 | |
Make Model Name | A320 |
Operating Under FAR Part | Part 121 |
Flight Phase | Parked |
Flight Plan | IFR |
Person 1 | |
Function | Pilot Flying Captain |
Qualification | Flight Crew Air Transport Pilot (ATP) |
Events | |
Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Other / Unknown |
Narrative:
The primary concern of this report is the flight attendants not disarming their door after arrival. The signal for the cabin to disarm doors is the seatbelt sign going off. We waited about 45 seconds and they still hadn't started disarming doors. I cycled the seatbelt sign in case they hadn't heard it; still no disarming. As the jet way was quickly approaching the door we made a PA for the flight attendants to disarm doors. This is the same crew who didn't check handset the night before until we had done a [return to the gate] for another reason. The same 'a' that had no idea what a security check was or why we did it on first flight of day. Same flight attendant that had no idea why we wear O2 masks when one of us leaves the flight deck.maybe we should train the new hires in more than 2 weeks so they learn what we used to teach all flight attendants in their class. This in just one example of the many things I see on a daily basis that hardly ever happened a few years ago the training of the new hire flight attendants is only hitting high spots now train them the way we used to so they actually learn something.
Original NASA ASRS Text
Title: An Airbus A320 Captain reported that after arrival the flight attendants did not disarm the doors in a timely manner.
Narrative: The primary concern of this report is the flight attendants not disarming their door after arrival. The signal for the cabin to disarm doors is the seatbelt sign going off. We waited about 45 seconds and they still hadn't started disarming doors. I cycled the seatbelt sign in case they hadn't heard it; still no disarming. As the jet way was quickly approaching the door we made a PA for the flight attendants to disarm doors. This is the same crew who didn't check handset the night before until we had done a [return to the gate] for another reason. The same 'A' that had no idea what a security check was or why we did it on first flight of day. Same flight attendant that had no idea why we wear O2 masks when one of us leaves the flight deck.Maybe we should train the new hires in more than 2 weeks so they learn what we used to teach all flight attendants in their class. This in just one example of the many things I see on a daily basis that hardly ever happened a few years ago The training of the new hire flight attendants is only hitting high spots now train them the way we used to so they actually learn something.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.