<< >> NASA ASRS Report 1452376, May 2017

A flight attendant reported that a passenger requested to get off the airplane without claiming their luggage.

Attributes
ACN	1452376
Time
Date	201705
Local Time Of Day	1201-1800
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Light	Daylight
Aircraft 1
Make Model Name	A319
Operating Under FAR Part	Part 121
Flight Phase	Parked
Person 1
Function	Flight Attendant (On Duty)
Experience	Flight Attendant Airline Total 2 Flight Attendant Number Of Acft Qualified On 7 Flight Attendant Total 2
Events
Anomaly	Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct

Narrative:

Prior to door closure; a passenger asked to get off the flight with not much of an explanation. The pilots requested to have the passenger's bags removed from the aircraft and agents /operations denied the request as it was a domestic flight and they wished to avoid a delay. There seems to be a pattern with passengers asking to deplane at the very last minute with little to no explanation as of recent. Crew members were uncomfortable with their luggage remaining on board. I believe situations like this; airlines should be required to make sure all bags on board are accounted for when a passenger exits and checked bags removed whether international or domestic.

Related reports:

• Flight attendant reported that the flight crew and ground cr...
• Flight attendant reported boarding an aircraft without an op...
• Flight attendant reported lack of staffing caused crew to wo...
• Flight attendant reported allowing a child to fly without we...
• Flight attendant reported ill passenger on boarding on B767 ...
• Flight attendant reported that her company's A321s have only...

	Enter your search terms Submit search form
	Web www.37000feet.com

Original NASA ASRS Text

Title: A Flight Attendant reported that a passenger requested to get off the airplane without claiming their luggage.

Narrative: Prior to door closure; a passenger asked to get off the flight with not much of an explanation. The pilots requested to have the passenger's bags removed from the aircraft and agents /operations denied the request as it was a domestic flight and they wished to avoid a delay. There seems to be a pattern with passengers asking to deplane at the very last minute with little to no explanation as of recent. Crew members were uncomfortable with their luggage remaining on board. I believe situations like this; airlines should be required to make sure all bags on board are accounted for when a passenger exits and checked bags removed whether international or domestic.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.