Narrative:

After push back during the safety demo. A passenger rang a call light in the last row. Flight attendants paused the safety demonstration and I went to see about the passenger. A woman sitting grabbing her bags stood up and said she needs to get up. I asked what her issue was and she just repeated herself then asked to get off the flight. I informed the other flight attendants and we contacted the captain. The plane went back to the gate to have the woman deplane. She retrieved her bags and began making her way to the back galley. I directed her back to the front where she walked off and the captain stopped her to ask questions. He asked for her boarding pass and where she was coming from; if she had checked bags etc and she was hesitating to answer. We looked up her information and found that she was traveling from frankfurt and did have checked bags. The captain asked if we were comfortable keeping her bags on as it was a domestic flight and we declined. Her bags were unloaded before we departed again. This was the second instance of a situation like such in the same day. There seems to be a pattern with passengers asking to deplane at the very last minute with little to no explanation as of recent. Crew members were uncomfortable with their luggage remaining on board. I believe situations like this; airlines should be required to make sure all bags on board are accounted for when a passenger exits and also have checked bags removed whether international or domestic. I submitted a separate report for another situation like this on the same day; different flight.

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Original NASA ASRS Text

Title: Air carrier Flight Attendant reported that after push back a passenger requested to disembark the aircraft without claiming their luggage.

Narrative: After push back during the safety demo. A passenger rang a call light in the last row. Flight attendants paused the safety demonstration and I went to see about the passenger. A woman sitting grabbing her bags stood up and said she needs to get up. I asked what her issue was and she just repeated herself then asked to get off the flight. I informed the other flight attendants and we contacted the captain. The plane went back to the gate to have the woman deplane. She retrieved her bags and began making her way to the back galley. I directed her back to the front where she walked off and the captain stopped her to ask questions. He asked for her boarding pass and where she was coming from; if she had checked bags etc and she was hesitating to answer. We looked up her information and found that she was traveling from Frankfurt and did have checked bags. The captain asked if we were comfortable keeping her bags on as it was a domestic flight and we declined. Her bags were unloaded before we departed again. This was the second instance of a situation like such in the same day. There seems to be a pattern with passengers asking to deplane at the very last minute with little to no explanation as of recent. Crew members were uncomfortable with their luggage remaining on board. I believe situations like this; airlines should be required to make sure all bags on board are accounted for when a passenger exits and also have checked bags removed whether international or domestic. I submitted a separate report for another situation like this on the same day; different flight.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.