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A dispatcher reported that a flight crew member wanted maintenance control to file a safety report after finding a brake line disconnected.
| Attributes | |
| ACN | 1460450 |
| Time | |
| Date | 201706 |
| Aircraft 1 | |
| Make Model Name | No Aircraft |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Component | |
| Aircraft Component | Hydraulic Lines Connectors Fittings |
| Person 1 | |
| Function | Dispatcher |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Maintenance Deviation - Procedural Published Material / Policy |
Narrative:
Captain requested a phone patch with maintenance control to report that first officer had found a brake line disconnected. He requested maintenance control file a safety report. Maintenance control disagreed with him because he thought 'I did nothing wrong'. The captain and I want this investigated as brake lines just do not routinely come off. Apparently the airplane had some brake work done in the past few days according to maintenance control. Both the captain and I came away with the impression that maintenance control just wanted to have a mechanic re-attach the brake line; and leave it at that. Shoddy maintenance or possibly even aircraft tampering are both serious situations which warrant the utmost concern from anyone that works at [this company]. In addition to the brake situation; unfortunately this is not the first time that a maintenance controller falls short on professionalism. This needs to be addressed soon.
Original NASA ASRS Text
Title: A Dispatcher reported that a flight crew member wanted maintenance control to file a safety report after finding a brake line disconnected.
Narrative: Captain requested a phone patch with Maintenance Control to report that First Officer had found a brake line disconnected. He requested Maintenance Control file a safety report. Maintenance Control disagreed with him because he thought 'I did nothing wrong'. The captain and I want this investigated as brake lines just do not routinely come off. Apparently the airplane had some brake work done in the past few days according to Maintenance Control. Both the captain and I came away with the impression that Maintenance Control just wanted to have a mechanic re-attach the brake line; and leave it at that. Shoddy maintenance or possibly even aircraft tampering are both serious situations which warrant the utmost concern from anyone that works at [this company]. In addition to the brake situation; unfortunately this is not the first time that a Maintenance controller falls short on professionalism. This needs to be addressed soon.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.