Air traffic controller reported a departure on a SID that did not make contact in a timely manner an...

Narrative:

I was working pacific when air carrier X called me on the departure opposite direction (we were south; he departed north). We've complained about this procedure and this is the third time they've entered below the minimum vectoring altitude (MVA) that our crew knows about. Air carrier X was entering a 3500 foot MVA level at 3000 feet because we did not talk to him in time. If it was 1 minute later air carrier X would have hit a 5200 foot MVA; followed by 5800; 7800 foot MVA. Change the procedure. Opposite direction departure should not be cleared well below the mountains when they turn into the mountain within a matter of minutes.change the procedure. Opposite direction departure should not be cleared well below the mountains when they turn into the mountain within a matter of minutes.

Original NASA ASRS Text

Title: Air Traffic Controller reported a departure on a SID that did not make contact in a timely manner and flew below the Minimum Vectoring Altitude.

Narrative: I was working pacific when Air Carrier X called me on the departure opposite direction (we were South; he departed North). We've complained about this procedure and this is the third time they've entered below the Minimum Vectoring Altitude (MVA) that our crew knows about. Air Carrier X was entering a 3500 foot MVA level at 3000 feet because we did not talk to him in time. If it was 1 minute later Air Carrier X would have hit a 5200 foot MVA; followed by 5800; 7800 foot MVA. Change the procedure. Opposite direction departure should not be cleared well below the mountains when they turn into the mountain within a matter of minutes.Change the procedure. Opposite direction departure should not be cleared well below the mountains when they turn into the mountain within a matter of minutes.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1476142
Time
Date	201708
Local Time Of Day	0001-0600
Place
Locale Reference	SCT.TRACON
State Reference	CA
Environment
Flight Conditions	VMC
Aircraft 1
Make Model Name	Large Transport
Operating Under FAR Part	Part 121
Flight Phase	Initial Climb
Route In Use	SID PIGGN
Flight Plan	IFR
Person 1
Function	Departure
Qualification	Air Traffic Control Fully Certified
Experience	Air Traffic Control Time Certified In Pos 1 (yrs) 4.0
Events
Anomaly	ATC Issue All Types Deviation - Procedural Other / Unknown Inflight Event / Encounter CFTT / CFIT

Air traffic controller reported a departure on a SID that did not make contact in a timely manner and flew below the minimum vectoring altitude.