37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 1493105 |
Time | |
Date | 201711 |
Local Time Of Day | 1201-1800 |
Place | |
Locale Reference | ZZZ.Airport |
State Reference | US |
Environment | |
Flight Conditions | VMC |
Light | Daylight |
Aircraft 1 | |
Make Model Name | Citation Latitude (C680A) |
Flight Phase | Cruise |
Flight Plan | IFR |
Component | |
Aircraft Component | Fuselage Panel |
Person 1 | |
Function | Pilot Flying Captain |
Qualification | Flight Crew Air Transport Pilot (ATP) |
Person 2 | |
Function | Pilot Not Flying First Officer |
Events | |
Anomaly | Aircraft Equipment Problem Critical Flight Deck / Cabin / Aircraft Event Smoke / Fire / Fumes / Odor |
Narrative:
While at [cruise]; we had a sudden and extremely loud noise (captain/first officer could not hear each other) emit from the area around the main cabin door and similar to an air rushing sound of a main cabin door seal failure/leak. Donned our oxygen mask and established communication. Turned 'on' passenger safety and seat belt signs; checked cabin pressure and it was nominal with zero rate of climb and nominal differential. Had no EICAS messages. Reviewed the QRH 'cabin altitude - emergency descent' in the event this situation rapidly deteriorated. The principle came forward and we attempted to brief him of the situation. It was very difficult due to the extremely loud noise. Instructed the two passenger to fastened seat belts and they remained seated for the duration.we [communicated our predicament] to center. We elected [an alternate airport] and were given direct [to that alternate] and a clearance to descend to 11;000 ft. We made a normal descent and the first officer called operations to inform them of our situation and diversion airport. As we descended; the cabin descended at a normal rate and the loud noise slowly became quieter as the cabin differential lowered. At landing and the cabin differential at zero; the noise stopped. We did not request 'men & equipment' but were met with two fire trucks when we landed. While taxiing to [the FBO]; we detected an odor like rotten eggs or sulfur. The passengers detected the smell as well. I briefed the passengers on what had occurred and told them [replacement aircraft] would be [arriving] in 35 to pick them up.when I finished the briefing; the sound returned but was not very loud and it cycled rapidly on/off. We located the sound behind seat number 7 emitting from a small box/cover on the cabin side of the lavatory bulkhead. The rotten egg smell seemed to be increasing; so I elected to deplane the passengers and power down the aircraft. Note: we made and video/audio of the sound on the ground and it was sent to maintenance control center (mcc). During the 'power down'; the sound immediately stopped when I turned 'off' the interior power selector switch. I accompanied the passengers into [the FBO] and briefed them on the [replacement] aircraft; the crewmember's names and the ETA of the aircraft. We prepositioned their large amount of luggage off the right wing to make the transfer to [the replacement aircraft] as quick as possible.
Original NASA ASRS Text
Title: A Citation Sovereign flight crew reported a loud interior air noise while at cruise altitude. Although cabin pressure remained normal; they elected to divert to a suitable airport; where a successful landing was accomplished.
Narrative: While at [cruise]; we had a sudden and extremely loud noise (Captain/First Officer could not hear each other) emit from the area around the main cabin door and similar to an air rushing sound of a main cabin door seal failure/leak. Donned our oxygen mask and established communication. Turned 'ON' PAX SAFETY and SEAT BELT signs; checked cabin pressure and it was nominal with zero rate of climb and nominal differential. Had no EICAS messages. Reviewed the QRH 'CABIN ALT - EMER DESCENT' in the event this situation rapidly deteriorated. The principle came forward and we attempted to brief him of the situation. It was very difficult due to the extremely loud noise. Instructed the two passenger to fastened seat belts and they remained seated for the duration.We [communicated our predicament] to Center. We elected [an alternate airport] and were given direct [to that alternate] and a clearance to descend to 11;000 FT. We made a normal descent and the first officer called Operations to inform them of our situation and diversion airport. As we descended; the cabin descended at a normal rate and the loud noise slowly became quieter as the cabin differential lowered. At landing and the cabin differential at zero; the noise stopped. We did not request 'men & equipment' but were met with two fire trucks when we landed. While taxiing to [the FBO]; we detected an odor like rotten eggs or sulfur. The passengers detected the smell as well. I briefed the passengers on what had occurred and told them [replacement aircraft] would be [arriving] in 35 to pick them up.When I finished the briefing; the sound returned but was not very loud and it cycled rapidly on/off. We located the sound behind seat number 7 emitting from a small box/cover on the cabin side of the Lavatory bulkhead. The rotten egg smell seemed to be increasing; so I elected to deplane the passengers and power down the aircraft. Note: We made and video/audio of the sound on the ground and it was sent to Maintenance Control Center (MCC). During the 'Power Down'; the sound immediately stopped when I turned 'OFF' the INTERIOR power selector switch. I accompanied the passengers into [the FBO] and briefed them on the [replacement] aircraft; the crewmember's names and the ETA of the aircraft. We prepositioned their large amount of luggage off the right wing to make the transfer to [the replacement aircraft] as quick as possible.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.