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| Attributes | |
| ACN | 1506556 |
| Time | |
| Date | 201712 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZ.TRACON |
| State Reference | US |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | Regional Jet 900 (CRJ900) |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Descent |
| Component | |
| Aircraft Component | Cockpit Window |
| Person 1 | |
| Function | Captain Pilot Not Flying |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Person 2 | |
| Function | Pilot Not Flying Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Events | |
| Anomaly | Aircraft Equipment Problem Critical Flight Deck / Cabin / Aircraft Event Illness |
Narrative:
While on our descent into ZZZ; we noticed a very fine hairline crack in the left windshield. After looking at it for a few seconds; we then saw that it was visibly growing. This was followed immediately by a 'left wshld heat' caution message. It was the first officer (first officer) leg; so I reached down for the QRH. After about 30 seconds; there was a loud 'pop' sound. I looked up to see that the left windshield was completely shattered. I ran the non-EICAS QRH for a shattered windshield. It was not clear to me if the core ply or inboard ply was shattered; so opted to choose 'yes' when I reached that question to be conservative. We informed ATC of the situation; I felt I had sufficient control over the cabin altitude and cabin pressure differential pressure. They assigned us 10;000ft (as I recall) and asked if we needed lower yet. We responded 'negative' and were able to descend via the rest of the aldan 1 RNAV arrival. As we descended below 8;000ft; I was able to complete the QRH. The first officer landed the aircraft with no problem. I finally had a chance to notify [operations and maintenance] after blocking in.
Original NASA ASRS Text
Title: Bombardier CRJ Captain reported a shatter windshield associated with a 'WINDSHIELD OVERHEAT' message and a passenger medical emergency during descent.
Narrative: While on our descent into ZZZ; we noticed a very fine hairline crack in the left windshield. After looking at it for a few seconds; we then saw that it was visibly growing. This was followed immediately by a 'L WSHLD HEAT' caution message. It was the First Officer (FO) leg; so I reached down for the QRH. After about 30 seconds; there was a loud 'pop' sound. I looked up to see that the left windshield was completely shattered. I ran the non-EICAS QRH for a shattered windshield. It was not clear to me if the core ply or inboard ply was shattered; so opted to choose 'Yes' when I reached that question to be conservative. We informed ATC of the situation; I felt I had sufficient control over the cabin altitude and cabin pressure differential pressure. They assigned us 10;000ft (as I recall) and asked if we needed lower yet. We responded 'negative' and were able to descend via the rest of the ALDAN 1 RNAV arrival. As we descended below 8;000ft; I was able to complete the QRH. The FO landed the aircraft with no problem. I finally had a chance to notify [operations and maintenance] after blocking in.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.