A shorter than normal breakfast flight lands with trays and cabin attendants not in the correct plac...

Attributes
ACN	151247
Time
Date	199005
Day	Fri
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : tus
State Reference	AZ
Altitude	agl bound lower : 0 agl bound upper : 3500
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	tower : tus
Operator	common carrier : air carrier
Make Model Name	Medium Large Transport, Low Wing, 2 Turbojet Eng
Navigation In Use	Other Other
Flight Phase	descent : approach landing other
Route In Use	approach : visual arrival other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	other other : other
ASRS Report	151247
Person 2
Affiliation	Other
Function	observation : passenger
Events
Anomaly	other anomaly other
Independent Detector	other other : unspecified
Resolutory Action	none taken : insufficient time
Consequence	Other
Supplementary
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation

Narrative:

I was the a (senior) F/a on a breakfast flight from lax/tus blocked at 1 and 17 airtime but it actually took 1:00. Cockpit crew told us in the back how long it took later. I called them in-flight, when I realized we were unprepared to land. He (captain) never told me we're descending when I gave them something to eat (because they were griping because we didn't get extra meals for crew). When I called, first officer said we only have 4 mins. I asked him to do a lap. At that time he put the gear down and landed. We had breakfast trays still out in the cabin. We were definitely not ready to land. The girls in the back were not in their jump seats. We had a passenger that was afraid for safety. When the gentleman demanded the captain's name and mine, the captain told him it was none of his business. The cockpit crew later kept changing their story because they realized the severity of the situation. I called them in-flight. I had 2 witnesses that heard me call with urgency in my voice. The first officer's report said that I called but told him I would keep him posted. Which is not true. I have witnesses. I've been flying for almost 5 yrs. The other's have been flying at least half that long. I am perfectly aware of what goes on up front, and the captain told me if he had been the one to answer my call he would have gone around. That to me means a communication breakdown up front.

Original NASA ASRS Text

Title: A SHORTER THAN NORMAL BREAKFAST FLT LANDS WITH TRAYS AND CABIN ATTENDANTS NOT IN THE CORRECT PLACES. PASSENGER COMPLAINS AND WHEN ASKING CAPT FOR HIS NAME IS TOLD IT IS NONE OF HIS BUSINESS.

Narrative: I WAS THE A (SENIOR) F/A ON A BREAKFAST FLT FROM LAX/TUS BLOCKED AT 1 AND 17 AIRTIME BUT IT ACTUALLY TOOK 1:00. COCKPIT CREW TOLD US IN THE BACK HOW LONG IT TOOK LATER. I CALLED THEM INFLT, WHEN I REALIZED WE WERE UNPREPARED TO LAND. HE (CAPT) NEVER TOLD ME WE'RE DSNDING WHEN I GAVE THEM SOMETHING TO EAT (BECAUSE THEY WERE GRIPING BECAUSE WE DIDN'T GET EXTRA MEALS FOR CREW). WHEN I CALLED, F/O SAID WE ONLY HAVE 4 MINS. I ASKED HIM TO DO A LAP. AT THAT TIME HE PUT THE GEAR DOWN AND LANDED. WE HAD BREAKFAST TRAYS STILL OUT IN THE CABIN. WE WERE DEFINITELY NOT READY TO LAND. THE GIRLS IN THE BACK WERE NOT IN THEIR JUMP SEATS. WE HAD A PAX THAT WAS AFRAID FOR SAFETY. WHEN THE GENTLEMAN DEMANDED THE CAPT'S NAME AND MINE, THE CAPT TOLD HIM IT WAS NONE OF HIS BUSINESS. THE COCKPIT CREW LATER KEPT CHANGING THEIR STORY BECAUSE THEY REALIZED THE SEVERITY OF THE SITUATION. I CALLED THEM INFLT. I HAD 2 WITNESSES THAT HEARD ME CALL WITH URGENCY IN MY VOICE. THE F/O'S RPT SAID THAT I CALLED BUT TOLD HIM I WOULD KEEP HIM POSTED. WHICH IS NOT TRUE. I HAVE WITNESSES. I'VE BEEN FLYING FOR ALMOST 5 YRS. THE OTHER'S HAVE BEEN FLYING AT LEAST HALF THAT LONG. I AM PERFECTLY AWARE OF WHAT GOES ON UP FRONT, AND THE CAPT TOLD ME IF HE HAD BEEN THE ONE TO ANSWER MY CALL HE WOULD HAVE GONE AROUND. THAT TO ME MEANS A COM BREAKDOWN UP FRONT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A shorter than normal breakfast flight lands with trays and cabin attendants not in the correct places. Passenger complains and when asking captain for his name is told it is none of his business.