Narrative:

While at cruise at FL250; we received a roll trim annunciation. We accomplished the memory action item by disconnecting the autopilot. [The pilot flying] was anticipating a roll movement; but the airplane also pitched down hard and started descending. I told the copilot to pull back; to which he replied 'I am!' and indicated that there was a lot of force pitching the plane forward. We were able to arrest the descent [but] lost between 400-500 feet before returning to altitude. Afterward; [the pilot flying] commented that he felt like he was fighting against the autopilot when he was hand flying; but I verified that the autopilot had been disconnected.

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Original NASA ASRS Text

Title: Cessna Citation Excel flight crew reported a flight control anomaly involving both the pitch and roll trim systems. Aircraft control was regained; but an altitude deviation of several hundred feet occurred.

Narrative: While at cruise at FL250; we received a ROLL TRIM annunciation. We accomplished the memory action item by disconnecting the autopilot. [The pilot flying] was anticipating a roll movement; but the airplane also pitched down hard and started descending. I told the copilot to pull back; to which he replied 'I am!' And indicated that there was a lot of force pitching the plane forward. We were able to arrest the descent [but] lost between 400-500 feet before returning to altitude. Afterward; [the pilot flying] commented that he felt like he was fighting against the autopilot when he was hand flying; but I verified that the autopilot had been disconnected.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.