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Air carrier dispatcher reported that 19 passengers had to be removed from a B737 due to a runway weight restriction at the departure airport.
| Attributes | |
| ACN | 1517496 |
| Time | |
| Date | 201802 |
| Environment | |
| Flight Conditions | IMC |
| Aircraft 1 | |
| Make Model Name | B737-900 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Dispatcher |
| Qualification | Dispatch Dispatcher |
| Events | |
| Anomaly | Deviation - Procedural Weight And Balance Deviation - Procedural Published Material / Policy |
Narrative:
I planned the flight with [landing weight restriction] due to snow [at destination]. Flight had 3000 lbs [fuel] buffer in case of zero fuel weight increase. I received a call from the [departure airport] load planner that the flight was pier restricted and they would have to bump 19 passengers. Not knowing what this restriction means or where it came from; I involved the chief to inquire of any possible work-around for the restriction. Working together with the load planner we determined that even if the fuel was lowered to min fuel or added a fuel stop the aircraft would not be able to take the passengers. There was no solution to the issue and we had to leave 19 passengers behind.
Original NASA ASRS Text
Title: Air carrier Dispatcher reported that 19 passengers had to be removed from a B737 due to a runway weight restriction at the departure airport.
Narrative: I planned the flight with [landing weight restriction] due to snow [at destination]. Flight had 3000 lbs [fuel] buffer in case of zero fuel weight increase. I received a call from the [departure airport] Load Planner that the flight was pier restricted and they would have to bump 19 passengers. Not knowing what this restriction means or where it came from; I involved the Chief to inquire of any possible work-around for the restriction. Working together with the Load Planner we determined that even if the fuel was lowered to min fuel or added a fuel stop the aircraft would not be able to take the passengers. There was no solution to the issue and we had to leave 19 passengers behind.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.