Narrative:

I was working satellites sector when I observed aircraft X coming in the CHSLY3 arrival at the top end of window on the short side. Aircraft X crossed nodew at 13;400 feet instead of 9;000 feet! This happened because our altitude windows are too broad. The pilot is usually letting the FMS fly; so I'm not sure why it doesn't tell them they cannot make the descents. Maybe computers aren't smarter than humans? I don't know. Anyways; center doesn't care because he is in the window; the pilot doesn't care; because he is not getting spun. So here we are stuck working a high arrivals with conflicting aircraft departing. Same as other reports that I have filed. This plane had to go to a different runway to lose altitude to land.change the arrival windows; change the optimized profile descents; or change our letter of agreement with center. Any of those would help.

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Original NASA ASRS Text

Title: CLT TRACON Controller and pilot reported the pilot did not comply with the crossing restriction on the RNAV STAR.

Narrative: I was working Satellites Sector when I observed Aircraft X coming in the CHSLY3 arrival at the top end of window on the short side. Aircraft X crossed NODEW at 13;400 feet instead of 9;000 feet! This happened because our altitude windows are too broad. The pilot is usually letting the FMS fly; so I'm not sure why it doesn't tell them they cannot make the descents. Maybe computers aren't smarter than humans? I don't know. Anyways; Center doesn't care because he is in the window; the pilot doesn't care; because he is not getting spun. So here we are stuck working a high arrivals with conflicting aircraft departing. Same as other reports that I have filed. This plane had to go to a different runway to lose altitude to land.Change the arrival windows; change the optimized profile descents; or change our letter of agreement with Center. Any of those would help.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.