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A320 first officer reported they could not reach their destination station operations on radio frequency nor through dispatch.
| Attributes | |
| ACN | 1530676 |
| Time | |
| Date | 201804 |
| Local Time Of Day | 0001-0600 |
| Place | |
| Locale Reference | RSW.Airport |
| State Reference | FL |
| Aircraft 1 | |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Initial Approach |
| Flight Plan | IFR |
| Person 1 | |
| Function | Pilot Flying First Officer |
| Qualification | Flight Crew Instrument Flight Crew Multiengine Flight Crew Air Transport Pilot (ATP) |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy |
Narrative:
The station operations did not respond to radio calls from the flight crew. We attempted to call operations approximately 15 times over the course of 30 minutes with zero response. We also inquired dispatch over ACARS; whom also could not reach operations over the telephone. Hire better contractors who actually staff the stations appropriately. This is a major safety hazard. Perhaps mandate a portable VHF radio for station manager so it's on hand at all times.
Original NASA ASRS Text
Title: A320 First Officer reported they could not reach their destination station operations on radio frequency nor through dispatch.
Narrative: The station operations did not respond to radio calls from the flight crew. We attempted to call operations approximately 15 times over the course of 30 minutes with zero response. We also inquired Dispatch over ACARS; whom also could not reach operations over the telephone. Hire better contractors who actually staff the stations appropriately. This is a major safety hazard. Perhaps mandate a portable VHF radio for station manager so it's on hand at all times.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.