Load planner reported miscommunication by zone controller resulted in an aircraft departing with inc...

Narrative:

After I finished loading the flight I got a message saying that a hazmat quick pack was added about 50 minutes before departure. I added the hazmat to pit 2 with a planned 16 bags. I then called the zone controller to make sure they call the ramp and tell them to secure the hazmat with 16 bags. I then did my other flight and got busy with a flight. After I finished my flights I looked at all my finalized flight and noticed that flight X did not have 15 bags minimum with the hazmat and had just taken off.

Original NASA ASRS Text

Title: Load planner reported miscommunication by Zone Controller resulted in an aircraft departing with incorrectly loaded HazMat cargo.

Narrative: After I finished loading the flight I got a message saying that a Hazmat quick pack was added about 50 minutes before departure. I added the Hazmat to pit 2 with a planned 16 bags. I then called the Zone Controller to make sure they call the ramp and tell them to secure the hazmat with 16 bags. I then did my other flight and got busy with a flight. After I finished my flights I looked at all my finalized flight and noticed that Flight X did not have 15 bags minimum with the Hazmat and had just taken off.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1567053
Time
Date	201808
Aircraft 1
Make Model Name	A320
Operating Under FAR Part	Part 121
Flight Phase	Parked
Person 1
Function	Other / Unknown
Events
Anomaly	Deviation - Procedural FAR Deviation - Procedural Weight And Balance Deviation - Procedural Hazardous Material Violation Deviation - Procedural Published Material / Policy

Load planner reported miscommunication by zone controller resulted in an aircraft departing with incorrectly loaded hazmat cargo.